#1
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JDownloader freeze
Hello,
I have an issue that after a few hours JD freezes completely. Only the program shut down is possible. When it freezes the download still continues and finishes. 24.03.19 23.30.25 <--> 25.03.19 03.59.55 jdlog://9483776935451/ I have a new installed High Sierra 10.13.6 8GBRAM Java 8-Update 201 Last edited by Silizium; 25.03.2019 at 03:50. |
#2
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Your JDownloader is only allowed to use max 512mb heap
Open your app with rightclick context menu and show content. There you should find a plist.info and edit it. There you should find Xmx512m and replace with Xmx1g In case you need help with this, I can offer help via Teamviewer. Just contact us via support@jdownloader.org
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JD-Dev & Server-Admin |
#3
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Can't find Xmx512m in:
/Applications/JDownloader 2/JDownloader2.app/Contents/Info.plist |
#4
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also no 512m?
Check for a .vmoptions file and edit it with texteditor
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JD-Dev & Server-Admin |
#5
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Found in:
/Applications/JDownloader 2/JDownloader2.app/Contents/vmoptions.txt |
#6
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Thanks for the feedback. Modify it to Xmx1g (to allow max 1GB) or Xmx2g (for 2GB) and restart JDownloader.
In case you still have the freezing issues, please report back
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JD-Dev & Server-Admin |
#7
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Thank you, will test it.
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#8
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You can verify change in About dialog of JDownloader. The memory line shows stats about memory usage and the last number should reflect the changes in vmoptions
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JD-Dev & Server-Admin |
#9
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Seems to be ok now with 1GB max.
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#10
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Great to hear. In case you encounter the same issues, just report back
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JD-Dev & Server-Admin |
#11
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Sadly I have to mention that on the long run it didn't help. I still have the same issue. JD GUI freezes but download is still continue.
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#12
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The Log, Apple is collecting:
Last edited by Silizium; 31.03.2019 at 13:54. |
#13
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Can you please check if there is no hidden/pending dialog somewhere waiting for user input/blocking the main window.
Can you please zip the logs folder (you can find JDownloader folder in about dialog) and send it to support@jdownloader.org In case there has been deadlock/freeze in gui, the log should contain further infos.
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JD-Dev & Server-Admin |
#14
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Thanks. The logs shows hanging/slow/freeze in graphics stack of macos. Anything special about your setup? multiple graphic cards? desktops / monitors?
The gui complete frozen and no longer reacting or still updating download/speed stats and just not reacting to clicks?
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JD-Dev & Server-Admin |
#15
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Quote:
I have a Samsung TV on 1600x900 on a Mac Mini HDMI out. I had troubles with the Monitor recognition. I had to overwrite the /System/Library/Displays/Contents/Resources/Overrides/DisplayVendorID-4c2d with a patch that the Monitor is seen as RGB Monitor. |
#16
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Exactly? complete frozen OR not reacting
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JD-Dev & Server-Admin |
#17
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Complete frozen. No updating down or speed stats but still ends a ongoing download.
Last edited by Silizium; 01.04.2019 at 17:19. |
#18
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At the moment I'm pretty clueless. Logs indicate that the freeze comes from within MacOS graphic stack but I can't tell/don't know what might causing this.
Can you reproduce the issue? Maybe after wakeup of computer from sleep or standby of monitor?
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JD-Dev & Server-Admin |
#19
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The only regularity I can see at this moment is hide or unhide (macos command h) When its in the background it seems to happen more but I have to watch it more carefully to see the regularitys.
PS: My computer never sleeps, he only switches off the monitor and asks for password after 15min. Last edited by Silizium; 02.04.2019 at 16:34. |
#20
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Thanks for feedback. Yes it would help a lot to find a way to reproduce the issue or at least know how to make it happen more regularly.
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JD-Dev & Server-Admin |
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