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  #1  
Old 25.03.2019, 03:46
Silizium Silizium is offline
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Default JDownloader freeze

Hello,
I have an issue that after a few hours JD freezes completely. Only the program shut down is possible. When it freezes the download still continues and finishes.

24.03.19 23.30.25 <--> 25.03.19 03.59.55 jdlog://9483776935451/

I have a new installed High Sierra 10.13.6 8GBRAM
Java 8-Update 201

Last edited by Silizium; 25.03.2019 at 03:50.
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  #2  
Old 26.03.2019, 14:48
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Jiaz Jiaz is offline
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Your JDownloader is only allowed to use max 512mb heap
Open your app with rightclick context menu and show content. There you should find a plist.info and edit it. There you should find Xmx512m and replace with Xmx1g
In case you need help with this, I can offer help via Teamviewer. Just contact us via support@jdownloader.org
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  #3  
Old 26.03.2019, 16:47
Silizium Silizium is offline
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Can't find Xmx512m in:
/Applications/JDownloader 2/JDownloader2.app/Contents/Info.plist
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Old 26.03.2019, 16:53
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also no 512m?
Check for a .vmoptions file and edit it with texteditor
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  #5  
Old 26.03.2019, 16:57
Silizium Silizium is offline
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Found in:
/Applications/JDownloader 2/JDownloader2.app/Contents/vmoptions.txt
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  #6  
Old 26.03.2019, 16:58
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Thanks for the feedback. Modify it to Xmx1g (to allow max 1GB) or Xmx2g (for 2GB) and restart JDownloader.
In case you still have the freezing issues, please report back
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  #7  
Old 26.03.2019, 17:00
Silizium Silizium is offline
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Thank you, will test it.
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Old 26.03.2019, 17:10
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You can verify change in About dialog of JDownloader. The memory line shows stats about memory usage and the last number should reflect the changes in vmoptions
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  #9  
Old 27.03.2019, 05:03
Silizium Silizium is offline
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Seems to be ok now with 1GB max.
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  #10  
Old 27.03.2019, 10:45
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Great to hear. In case you encounter the same issues, just report back
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  #11  
Old 31.03.2019, 07:26
Silizium Silizium is offline
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Quote:
Originally Posted by Jiaz View Post
Great to hear. In case you encounter the same issues, just report back
Sadly I have to mention that on the long run it didn't help. I still have the same issue. JD GUI freezes but download is still continue.
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  #12  
Old 31.03.2019, 13:50
Silizium Silizium is offline
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The Log, Apple is collecting:
Attached Files
File Type: zip JDLog31.03.19, 17-49-23.txt.zip (97.4 KB, 1 views)

Last edited by Silizium; 31.03.2019 at 13:54.
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  #13  
Old 01.04.2019, 13:00
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Can you please check if there is no hidden/pending dialog somewhere waiting for user input/blocking the main window.
Can you please zip the logs folder (you can find JDownloader folder in about dialog) and send it to support@jdownloader.org
In case there has been deadlock/freeze in gui, the log should contain further infos.
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  #14  
Old 01.04.2019, 15:51
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Thanks. The logs shows hanging/slow/freeze in graphics stack of macos. Anything special about your setup? multiple graphic cards? desktops / monitors?
The gui complete frozen and no longer reacting or still updating download/speed stats and just not reacting to clicks?
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  #15  
Old 01.04.2019, 16:50
Silizium Silizium is offline
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Quote:
Originally Posted by Jiaz View Post
The gui complete frozen and no longer reacting or still updating download/speed stats and just not reacting to clicks?
Exactly!
I have a Samsung TV on 1600x900 on a Mac Mini HDMI out. I had troubles with the Monitor recognition. I had to overwrite the /System/Library/Displays/Contents/Resources/Overrides/DisplayVendorID-4c2d with a patch that the Monitor is seen as RGB Monitor.
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  #16  
Old 01.04.2019, 16:59
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Exactly? complete frozen OR not reacting
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  #17  
Old 01.04.2019, 17:16
Silizium Silizium is offline
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Complete frozen. No updating down or speed stats but still ends a ongoing download.

Last edited by Silizium; 01.04.2019 at 17:19.
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  #18  
Old 01.04.2019, 20:23
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At the moment I'm pretty clueless. Logs indicate that the freeze comes from within MacOS graphic stack but I can't tell/don't know what might causing this.
Can you reproduce the issue? Maybe after wakeup of computer from sleep or standby of monitor?
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  #19  
Old 02.04.2019, 16:29
Silizium Silizium is offline
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The only regularity I can see at this moment is hide or unhide (macos command h) When its in the background it seems to happen more but I have to watch it more carefully to see the regularitys.

PS: My computer never sleeps, he only switches off the monitor and asks for password after 15min.

Last edited by Silizium; 02.04.2019 at 16:34.
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  #20  
Old 02.04.2019, 16:54
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Thanks for feedback. Yes it would help a lot to find a way to reproduce the issue or at least know how to make it happen more regularly.
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