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  #21  
Old 24.04.2017, 11:30
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Jiaz Jiaz is offline
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@kdean and @nandorok
Thanks for the feedback and confirmation!
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  #22  
Old 24.04.2017, 13:58
beaumont4u beaumont4u is offline
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Quote:
Originally Posted by Jiaz View Post
It's nothing we can fix. They have to fix their servers.
Logs and tests from kdean and nandorok show that this is a server issue

Thank you for looking into it.
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  #23  
Old 25.04.2017, 10:31
chyjc1 chyjc1 is offline
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I have the same problem with depfile for the past couple of days. It's a problem with their servers timing out their connections. Not a jdownloader issue.
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  #24  
Old 25.04.2017, 10:33
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Thanks for the feedback! I suggest to contact their support about this
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  #25  
Old 26.04.2017, 06:26
ixtis2001 ixtis2001 is offline
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the server 185.153.196.23 is down

Im a premium member of depfile and all the links with this server refer are down (you will get via browser or jdownloader the same result).

I sent my tiket and i got the typical answer: "we are working to fix this"

This problem have almost a week¡¡¡¡
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  #26  
Old 26.04.2017, 09:01
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At least good to know they are working on it
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  #27  
Old 26.04.2017, 13:43
crocolord crocolord is offline
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I haven't gotten a response from them at all, I put a ticket in 2 days ago. It looks to me like it's anything they have in the 185.153.196.0/24 subnet, which is at least 2 or 3 IPs. Anyway, I'm glad to hear someone has heard back from them.
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  #28  
Old 28.04.2017, 01:49
Psychedelic Avatar Psychedelic Avatar is offline
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Sorry for the bad news (itis indeed, for me also, since quite some files I absolutely know no other place to get them are hosted there), but I fear this is going to be a Long-term, if not even a permanent issue, cause:

The whole IP range 185.153.196.0/22 is listed on the Spamhaus DROP list (advice notto route or peer These IPs for about any Server admin worldwide) as dirty/rogue Network and therefore inexistant with any major ISP - the issue gets even worse since also the range 149.14.58.0/24 (not listed itself, but identified as routing/pointing to the 185-range listed) is silenced, which affects from mpov about 85% of all files hosted on depfile.com - for further information see Spamhaus article SBL322603 and RM-INJINERING

At the moment I have no idea if it would be possible at all for them to retrieve the files themselves to put them on another server :'''((( but hope dies last


UPDATE: Just checked back and it seems they somehow managed to get the IP range of that list)) Which means there is a good chance now that those IPs will be routed again within the next days (Major ISPs are often pretty conservative about removals from that list and therefore it often takes some days till changes are reflected in the net infrastructure again :/)



BTW, I can very much suggest using the free 7-day Trial of alldebrid.com for download purposes with depfile.com (and about 80 other filehosters) - works really quick and flawless - and if you go pay for it, it's just 3€ per month - really unrivaled cheap for premium access to all major file-Hosters (I hope providing this tip is not against any "advertising rules", but I really think this info is worthwhile and worth a look!If you don't think so, feel free to edit and remove this part)


FURTHER UPDATE: IP range is routed again, but as it turned out, the domain owners DNS servers are down, which could mean that the whole Enterprise operating this range went out of business for some reason - guess depfile will have to get the files to another server farm if possible, though I'm afraid that this won't happen :'''(




Last edited by Psychedelic Avatar; 28.04.2017 at 14:17. Reason: Updated information
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  #29  
Old 29.04.2017, 00:47
kdean kdean is offline
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Another site got this is reply from Depfile:

“We are experiencing problems with the availability of file servers on the following ranges: ip 149.14.xxx.xxx and 185.153.xxx.xxx This is due to the fact that the data center in which the server is located has lost contact with the outside world due to a natural disaster – an optical cable is disconnected at a long distance and at several points. Part of the infrastructure is underground, but part of the optical cable was overhead because of the disaster the aboveground infrastructure – an optical Internet cable – was damaged. The company announced the terms of restoration of 3-5 working days but everything was delayed for longer. At the moment, the approximate recovery date is April 30.”

So not the same story at all, but still seems to indicate a fix is coming.
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  #30  
Old 02.05.2017, 00:53
Psychedelic Avatar Psychedelic Avatar is offline
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Sounds like an excuse to me, but as long as they intend to get it online again, I don't care at all Thx for the info, kdean :D
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  #31  
Old 05.05.2017, 22:43
rocky1984 rocky1984 is offline
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When the problem is solved?
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  #32  
Old 05.05.2017, 22:45
kdean kdean is offline
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already working again for me for a couple of days now.
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  #33  
Old 05.05.2017, 22:49
rocky1984 rocky1984 is offline
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not working for me,Unknown
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  #34  
Old 06.05.2017, 00:45
Psychedelic Avatar Psychedelic Avatar is offline
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kdean, I suppose you have a premium account with either a multihoster or depfile themselves... Since you obviously didn't notice thatthe above mentioned 2 IP-ranges are still dead! What has taken place is that quite some files have been rerouted over some 93.xxx... IP address, that's why some files have bevome accessible again, but overall still about 50% of their files are unavailable - but if they continue the rerouting of the files with this speed I would approximate that everything should be accessible again within the next 2 weeks.
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  #35  
Old 06.05.2017, 06:40
kdean kdean is offline
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No, I don't have premium depfile. All I know is previous unworking links started working. Didn't pay attention to the IPs since everything seems to be working again for me.
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  #36  
Old 06.05.2017, 06:44
kdean kdean is offline
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I'm able to traceroute to 185.153.196.46 and 185.153.196.23 again albeit via almost 30 hops which seems like a lot, but it may have been that way before. It's possible that some of your locations haven't updated their routing to connect through again.
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