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  #1  
Old 10.12.2020, 14:53
dogeeseseegod dogeeseseegod is offline
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Default hitfile.net premium not recognized on jd2

premium is working via browser and site hitfile.net, but in jd2 account is not recognized as premium. Status stay as account is ok: free account - when attempt jd2 download error message says skipped - account is missing
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  #2  
Old 10.12.2020, 14:57
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pspzockerscene pspzockerscene is offline
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Hi,

Can you login- and download without any issues via browser?
Please post a DEBUG log.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 10.12.2020, 14:58
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Jiaz Jiaz is offline
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No changes from our side
We need username/password to check/fix this
Send them to support@jdownloader.org
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  #4  
Old 10.12.2020, 15:56
dogeeseseegod dogeeseseegod is offline
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yes I can download via browser without issue.

working on submitting log...
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  #5  
Old 10.12.2020, 16:39
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Jiaz Jiaz is offline
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I've answered by mail. Website states that logins are invalid
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  #6  
Old 10.12.2020, 17:10
dogeeseseegod dogeeseseegod is offline
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very odd as I can log out and then log in using those credentials. I am trying to get some help at hitfile.net - thanks.
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  #7  
Old 10.12.2020, 17:19
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Are you using a proxy/VPN in JD which you're not using in your browser?
Do you have any kind of account protection enabled in your hitfile account?
If so, disable it and try again.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #8  
Old 10.12.2020, 17:27
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Jiaz Jiaz is offline
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@dogeeseseegod: make sure the logins are the same. Enter them manually and do not use auto complete
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  #9  
Old 11.12.2020, 11:54
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Jiaz Jiaz is offline
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thanks, will be fixed with next update
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