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  #1  
Old 15.05.2020, 04:55
baidu3050 baidu3050 is offline
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Join Date: Feb 2019
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Default uploadgig status: 'plugin broken'

Hello, I encountered a problem in uploadgig.com, the account password is completely correct, but still unable to log in. I tried to change the password but the problem remains.

14.05.20 21.33.57 <--> 14.05.20 21.33.58 jdlog://1107915302851/
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  #2  
Old 15.05.2020, 06:16
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tony2long tony2long is offline
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Please enable debug mode in advanced settings, restart JD, do account check and upload the log again.
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  #3  
Old 15.05.2020, 06:26
paravia paravia is offline
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Join Date: Dec 2018
Posts: 8
Default uploadgig status: 'plugin broken'

uploadgig currently shows the following status:
Plugin broken, please contact the JDownloader Support!

worked fine approximately 5 hours ago. Sometime since then, this error showed up.
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  #4  
Old 15.05.2020, 06:30
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tony2long tony2long is offline
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Upon account checking or download?
Please upload the log.
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  #5  
Old 15.05.2020, 06:45
paravia paravia is offline
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In the settings under account manager it says this for the account when attempting to just see current status of the account. If you attempt to refresh the same thing occurs. It will briefly show a different error that claims 'invalid username/password!' and then advises that if you are using special characters you should try a password without them (i tried this and the same error occurs). Shortly after this error comes up after the refresh attempt it goes back to the 'plugin broken' error.

I did make sure that my current login & pswd are working by going to a link directly on the site and downloading it without any problems.
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  #6  
Old 15.05.2020, 08:06
masneg masneg is offline
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Join Date: Jan 2018
Posts: 32
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Hello, I get the same error
15.05.20 07.04.24 <--> 15.05.20 07.05.14 jdlog://3307915302851/
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  #7  
Old 15.05.2020, 10:05
plushead plushead is offline
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Same issues here
15.05.20 14.42.07 <--> 15.05.20 14.46.27 jdlog://0607915302851/
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  #8  
Old 15.05.2020, 10:08
JD176 JD176 is offline
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I also having the same issue.

15.05.20 15.06.47 <--> 15.05.20 15.08.02 jdlog://1607915302851/
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  #9  
Old 15.05.2020, 11:39
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Jiaz Jiaz is offline
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Join Date: Mar 2009
Location: Germany
Posts: 68,457
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No changes on our side since 14.02.2019. Logs show that Uploadgig states that logins are wrong.
We need username/password to check/fix this. Most likely they have changed something with login/website
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  #10  
Old 15.05.2020, 11:40
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Jiaz Jiaz is offline
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  #11  
Old 15.05.2020, 11:40
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Jiaz Jiaz is offline
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Please provide debug logs, see https://support.jdownloader.org/Know...d-session-logs
See article how to enable debug mode
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  #12  
Old 15.05.2020, 11:53
JD176 JD176 is offline
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Please see debug logs.

15.05.20 16.51.13 <--> 15.05.20 16.52.27 jdlog://0907915302851/
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  #13  
Old 15.05.2020, 12:09
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Jiaz Jiaz is offline
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thanks, looks like they block JD. same request works in browser while fails in JD. working on it
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  #14  
Old 15.05.2020, 12:14
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Jiaz Jiaz is offline
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please check again with next plugin update.
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  #15  
Old 15.05.2020, 12:19
Expat47 Expat47 is offline
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Join Date: Aug 2018
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Same problem with Uploadgig. Here's the message I'm getting when attempting to [ADD] the account. I'd removed it to reselect it.
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  #16  
Old 15.05.2020, 13:53
paravia paravia is offline
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Join Date: Dec 2018
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thanks for working on it so quickly
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  #17  
Old 15.05.2020, 13:56
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Jiaz Jiaz is offline
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Update is live and should work fine again
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  #18  
Old 15.05.2020, 14:53
JD176 JD176 is offline
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How do you update the plugin? I tried to check update but it say I have the latest version.
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  #19  
Old 15.05.2020, 15:09
fidorulz fidorulz is offline
Junior Loader
 
Join Date: Feb 2012
Posts: 10
Default Uploadgig issues

Since yesterday been having issues. All updates are installed

I have premium but links kept asking for captchas

Today I tried to remove and readd my premium account but its saysing incorrect user name or password

Same credentials work fine from browsers

log info


15.05.20 07.56.18 <--> 15.05.20 08.06.35 jdlog://2317915302851/
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  #20  
Old 15.05.2020, 15:15
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Jiaz Jiaz is offline
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Login still doesn't work?
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