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  #1  
Old 20.08.2015, 13:41
Trilandian Trilandian is offline
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Default Twitch.tv premium account error

"Cannot add Account because Plugin broken, please contact the JDownloader support!"

Logs:
20.08.15 14.37.48to19.08.15 04.14.38 jdlog://6378614739341/
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  #2  
Old 20.08.2015, 17:15
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Old 20.08.2015, 17:24
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Please send me your user:password via private message, so I can look at this issue for you

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  #4  
Old 20.08.2015, 19:09
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Made changes, login now works! Will require core update due to bug in Browser.

Please give feedback after the next core update.

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  #5  
Old 21.08.2015, 11:43
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Works fine now. Thanks.
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Old 21.08.2015, 11:47
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Thankyou

I didnt test download. I assume it would work since no one complained about free mode only subscriptions. and that was because login routine changed

cheers!
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  #7  
Old 21.08.2015, 11:54
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I checked the download before responding. It works.
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  #8  
Old 21.08.2015, 12:08
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Thanks for feedback
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  #9  
Old 21.08.2015, 18:21
blodvan
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I'm having the same issue with my twitch login i just signed up and this is my first post so i cant message an admin.


Thanks
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  #10  
Old 21.08.2015, 18:36
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@blodvan

ensure you have the latest core updates and that you restart JDownloader (required to install).

If you still have troubles please comment back

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  #11  
Old 22.08.2015, 01:14
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definitely have the latest version and have restarted a few times still getting the same issue

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  #12  
Old 22.08.2015, 03:16
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@blodvan
settings > advanced settings > log debug mode (enable & restart jd),
after restart add twitch.tv account again, on error upload log file

http://jdownloader.org/knowledge/wik...d-log?s=lng_en (scroll down for JDownloader 2.0 guide)

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  #13  
Old 20.09.2015, 20:08
ShinMagus
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Default Same problem

Hi. Similar problem here... :( It always says my username-password combination is incorrect.

I changed my password to something else, but it didn't matter. I tried three case variations of my username, as well as my e-mail address (I don't know what the expected Twitch username is, in JDownloader...), but nothing.

Generated log (Debug logging mode enabled):
20.09.15 15.02.34to20.09.15 15.03.52 jdlog://0163624739341/

Thanks!
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  #14  
Old 21.09.2015, 02:13
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@ShinMagus
ok to use your user:password to determine what the cause is?

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  #15  
Old 21.09.2015, 21:38
ShinMagus
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Ok. I'm sending you a PM.
I was about to send you a PM, but first I tried using JDownloader with the new password and the issue fixed itself! :D I have no idea why it didn't work before changing passwords though (I even tried changing the password back to the old one and it works!).

Thanks!
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  #16  
Old 22.09.2015, 00:35
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Nothing changed on our side though, maybe something changed on twitch end. Either that or your changed password wasn't taken by twitch backend originally.

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  #17  
Old 22.09.2015, 09:11
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Thanks for the feedback
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  #18  
Old 24.09.2015, 01:07
Trilandian Trilandian is offline
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Just got a new issue with my account. It says it can't access it because the password is incorrect.

I tried going to my Twitch account and changing the password, and then logging in through JD with the new password, but it didn't work.

Logs:
24.09.15 01.59.49to24.09.15 01.59.42 jdlog://8743724739341/
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  #19  
Old 24.09.2015, 09:14
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Can you send your logins to support@jdownloader.org ?
Did you create the log with debug mode enabled?
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  #20  
Old 24.09.2015, 15:00
Trilandian Trilandian is offline
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Sent.

New logs with debugger (after restart):
24.09.15 15.55.05to23.09.15 06.00.47 jdlog://5294724739341/
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  #21  
Old 24.09.2015, 15:17
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fixed with next plugin update
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  #22  
Old 24.09.2015, 15:19
Trilandian Trilandian is offline
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Thanks. Will test and let you know.
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  #23  
Old 24.09.2015, 17:40
Trilandian Trilandian is offline
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OK, works now. Thanks.
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  #24  
Old 25.09.2015, 08:00
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Thanks for the feedback!
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