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  #1  
Old 11.08.2019, 18:25
Mind Freak™ Mind Freak™ is offline
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Default LinkSnappy.com - ClicknUpload not working

Hello,

As mentioned in the title, I am a Linksnappy customer. Clicknupload is working on their website but when I enter the same on Jdownloader it says hoster offline. When I check the supported hosts on the hover image displayed by Jdownloader it doesn't display the same. Could you please check?

Regards
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  #2  
Old 12.08.2019, 14:49
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Jiaz Jiaz is offline
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It's the correct favicon from browser. There are no known issues. Please provide a log, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here.
Also please provide example links and username/password from LinkSnappy so we can check/fix.
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  #3  
Old 14.08.2019, 09:53
Mind Freak™ Mind Freak™ is offline
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14.08.19 13.16.29 <--> 14.08.19 13.18.33 jdlog://3221286935451/



Sent login details and more information on support@jdownloader.org
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  #4  
Old 14.08.2019, 11:16
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Jiaz Jiaz is offline
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All connections to ClicknUpload are killed
java.net.SocketException: Connection reset
either your IP is blacklisted or your local Firewall/AV or your ISP is messing with the connection
That error is causing the *hoster offline* error.


will do more tests by tomorrow
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Last edited by Jiaz; 14.08.2019 at 16:23.
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  #5  
Old 14.08.2019, 19:44
Mind Freak™ Mind Freak™ is offline
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ISP's might tend to block filehosts, but multi-hosts do generally bypass that and all the other hosts are working just fine only this particular host is giving that error. Please do look into it and I asked around few other people who use the service on forums, they too reported the same issue with this host not being available on this multi-host but through the website conversion and download it worked fine.

Thanks
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  #6  
Old 15.08.2019, 00:46
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raztoki raztoki is offline
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we might need an advanced setting to trust offline status as online from select hosts.
i know you can turn it off globally but that might not have the desired outcome for every user case.

raztoki
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  #7  
Old 15.08.2019, 19:18
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Jiaz Jiaz is offline
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I didn't find time today, sorry for the delay
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  #8  
Old 16.08.2019, 18:44
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Jiaz Jiaz is offline
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after next update clicknupload should also show up in supported list. please test again
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  #9  
Old 22.08.2019, 12:26
Cugel Cugel is offline
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Linksnappy is very flaky and produces lots of server errors. JD sees these and gives up too easily. Transfer the download to another dl manager, it encounters the same errors but doesn't give up, downloads the file. Bit of a pain having to do that over and over.
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  #10  
Old 22.08.2019, 19:22
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Jiaz Jiaz is offline
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@Cugel: We can optimize error handling, but we need logs. You can also disable the fallback to free user download, see https://support.jdownloader.org/Know...-free-download
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