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  #1  
Old 05.12.2009, 08:38
Dwig
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Exclamation rapidshare, Download freezes at "Connecting..."

Hello!
The problem is that the download after some time freezes at 'Connecting...'
and I have to restart jDownloader for continue to download again.


Here is the log:


------------------------ Thread: 18 -----------------------
18 05:04:52 05/12/09 - INFO [java_downloader] -> Start new Download: rapidshare.com

------------------------ Thread: 78 -----------------------
78 05:04:52 05/12/09 - INFO [java_downloader] -> Start working on jeans102.part1.rar
78 05:04:59 05/12/09 - WARNING [java_downloader] -> Sie haben das Download-Limit für die kostenlose Nutzung erreicht. Wollen Sie mehr?
78 05:04:59 05/12/09 - INFO [java_downloader] -> Download quota has been reached

------------------------ Thread: 18 -----------------------
18 05:05:00 05/12/09 - INFO [java_downloader] -> Try to reconnect...
18 05:05:00 05/12/09 - INFO [java_downloader] -> Starting jd.controlling.reconnect.BatchReconnect@15e601 #1
18 05:05:00 05/12/09 - INFO [java_downloader] -> Using Batch-Mode: using cmd as interpreter! (default: windows(cmd.exe) linux&mac(/bin/bash) )
18 05:05:01 05/12/09 - FINER [java_downloader] -> Execute Batchline: Command completed successfully.


18 05:05:15 05/12/09 - FINER [java_downloader] -> Execute Batchline: Ping request could not find host google.com. Please check the name and try again.


18 05:05:17 05/12/09 - FINER [java_downloader] -> Execute Batchline: Connecting to 015...
Verifying username and password...
Registering your computer on the network...
Successfully connected to 015.
Command completed successfully.


18 05:05:17 05/12/09 - FINER [java_downloader] -> Initial Waittime: 5 seconds
18 05:05:22 05/12/09 - INFO [java_downloader] -> Wait 30 sec for new ip
18 05:05:22 05/12/09 - FINER [java_downloader] -> IP before:
18 05:05:22 05/12/09 - FINER [java_downloader] -> IP before:
18 05:05:22 05/12/09 - INFO [java_downloader] -> Reconnect successfully!
18 05:05:23 05/12/09 - INFO [java_downloader] -> Start new Download: rapidshare.com


/// Here goes the 'Connecting..."
------------------------ Thread: 79 -----------------------
79 05:05:23 05/12/09 - INFO [java_downloader] -> Start working on jeans102.part1.rar

------------------------ Thread: 25 -----------------------
25 05:12:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 05:22:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 05:32:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 05:42:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 05:52:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 06:02:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 06:12:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 06:22:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 06:32:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 06:42:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 06:52:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 07:02:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 07:12:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 07:22:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 07:32:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 07:42:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 07:52:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 08:02:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 08:12:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 08:22:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 08:32:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 08:42:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 08:52:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 09:02:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 09:12:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 09:22:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB
25 09:32:38 05/12/09 - INFO [java_downloader] -> ByteBufferController: Used: 0 B Free: 500.00 KB

Last edited by Jiaz; 07.12.2009 at 02:08.
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  #2  
Old 05.12.2009, 11:15
remi
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Cool

Allow java.exe and javaw.exe in your firewall and virus software. Also disable the html/web scanner in your virus software.

Also, check that your Max.Con. setting in the bottom right corner of your jD window is set to 1 or 2.

Did you change the hardware settings (over-clocking, RAM/memory voltage) of your computer? If yes, reset them to their default values.
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  #3  
Old 05.12.2009, 11:48
Dwig
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java allowed.
Max Con. = 1, Max Dls. = 1, Speed = 0.
I didn't overclock my comp.

I dont think its firewall, how it can be firewall problem if after restarting the jDownloader I can download the freezed file normally.
Also, the files are downloaded from same servers again and again.
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  #4  
Old 05.12.2009, 12:05
remi
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You think it's not your firewall. I would check that again if I were you. Do you have a virus software?

If all software is configured properly and double checked, please wait for a developer's analysis.
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  #5  
Old 05.12.2009, 16:28
Dwig
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firewall checked, java allowed.
I shutdown avast but no result, still freezes.
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  #6  
Old 05.12.2009, 17:29
mcdullen
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Default Freezes is real

I can confirm what the fella said. And not only rapidshare, but megaupload too. The thing is when the bug happen I'm not able to download nothing because it's "connecting" or "downloading" all the time and the bandwitch is active like if it was really downloading something, but nothing about the file being downloaded. The only fix is by restarting the PC. This bug also mess up with the browsers, because when I click in a link to download something, the dialog box to choose the destination of the file only show when the download is already complete. It's like downloading in cache mode or something. Again, only restarting the PC solve the bug. Another example: when this bug happen, the videos in YouTube don't start to play until they're complete loaded. Very very weird bug.
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  #7  
Old 06.12.2009, 06:18
jsmooth
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I have been downloading with RapidShare since last week, before and after the latest updates, as a free user without any problems ..




so i would have to say it's machine specifiic ..
i would check what "remi" is saying..
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  #8  
Old 06.12.2009, 06:28
jsmooth
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Quote:
Originally Posted by Dwig View Post
java allowed.
Max Con. = 1, Max Dls. = 1, Speed = 0.
I didn't overclock my comp.

I dont think its firewall, how it can be firewall problem if after restarting the jDownloader I can download the freezed file normally.
Also, the files are downloaded from same servers again and again.

I experienced this when my Internet Security detected Malware in the download.

The first time.. Kaspersky Internet Security asked me what to do .. i was unsure, so i selected "block". What happened next was exactly as you are describing. The download would never finish. It kept restarting.

Why? because Kaspersky was blocking it.

The Second time.. i re-downloaded the file.. Kaspersky alerted me again.. BUT this time.. i clicked on "ignore" .. and the download finished


So i would say:
1. Stop the download
2. Go into your Anti-Virus, select "Ask me what to do EVERYTiME Malware is detected" (Otherwise.. your Anti-Virus will block the download automatically in the background.. without you realizing)
3. Restart your computer
4. Now try to redownload .. and make sure your Anti-Virus does not block the file.

Last edited by jsmooth; 06.12.2009 at 06:33.
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  #9  
Old 06.12.2009, 11:34
remi
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Quote:
Originally Posted by Dwig View Post
firewall checked, java allowed.
I shutdown avast but no result, still freezes.
Shutting down a virus software is not sufficient. Did you restart your computer after you did that?

It's almost certain that Avast is causing this trouble. Try to disable the web/http scanner of Avast because it slows down your downloads. Files also get scanned when they are on disk.

Also be sure that you allow java.exe and javaw.exe not only in your firewall but also in your Avast virus.

If it happens again, please completely un-install your virus and restart your computer to check whether it is the cause.
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  #10  
Old 07.12.2009, 02:08
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Jiaz Jiaz is offline
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Posts: 65,270
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sounds like the timeout bug the current public version has. please verify by trying out the nightly (use boardsearch)
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  #11  
Old 07.12.2009, 12:19
remi
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Cool

Thanks Jiaz.
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