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  #1  
Old 17.11.2021, 08:44
drsood drsood is offline
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Exclamation Jdownloader crashes soon after download starts

My jdownloader running on windows 11 crashes soon after my downloads start. However the second time I run those downloads, Jdownloader works well.

Here are my logs
16.11.21 12.12.33 <--> 16.11.21 12.33.17 jdlog://7280925302851/
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  #2  
Old 17.11.2021, 16:07
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pspzockerscene pspzockerscene is offline
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Hi,
do you see a "hserror.pid" file in your JD install dir?

-psp-
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A users' JD crashes and the first thing to ask is:
Quote:
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Do you have Nero installed?
That's true James
Quote:
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Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #3  
Old 17.11.2021, 16:20
drsood drsood is offline
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Quote:
Originally Posted by pspzockerscene View Post
Hi,
do you see a "hserror.pid" file in your **External links are only visible to Support Staff**...?

-psp-
Hi,
I checked. There's no such file in my JD install dir.
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  #4  
Old 17.11.2021, 16:24
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pspzockerscene pspzockerscene is offline
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Please wait for an answer of our other developers.

-psp-
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JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #5  
Old 17.11.2021, 16:29
drsood drsood is offline
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Sure. Thanks
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  #6  
Old 06.12.2021, 17:27
drsood drsood is offline
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Quote:
Originally Posted by pspzockerscene View Post
Please wait for an answer of our other developers.

-psp-
Any help on this please. I continue to experience the crashes.
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  #7  
Old 06.12.2021, 17:34
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pspzockerscene pspzockerscene is offline
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I'm sorry but Jiaz is still busy please be patient.

Also, please post a screenshot of the following window: Help -> About JDownloader

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #8  
Old 07.12.2021, 17:28
drsood drsood is offline
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Join Date: Nov 2021
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Quote:
Originally Posted by pspzockerscene View Post
I'm sorry but Jiaz is still busy please be patient.

Also, please post a screenshot of the following window: Help -> About JDownloader

-psp-
Sure, I ll wait. Thanks.
Please find attached the screenshot of About section.
Attached Thumbnails
2021-12-07_20-56-41.jpg  
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  #9  
Old 07.12.2021, 17:31
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Thanks.
Please wait for Jiaz to find time to respond and/or alternatively contact us again via support@jdownloader.org so we can look into this via Teamviewer.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #10  
Old 15.12.2021, 19:44
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Jiaz Jiaz is offline
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@drsood: Please check your memory with memtest86
and also check your disk/filesystem.
And also please install JDownloader with newer java, see https://jdownloader.org/jdownloader2
There must be a hserr file within your JDownloader file. If there is none, then crash happened outside of Java/JDownloader, eg caused by something by hardware/system/firewall/av...
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  #11  
Old 16.12.2021, 10:58
drsood drsood is offline
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Join Date: Nov 2021
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Quote:
Originally Posted by Jiaz View Post
@drsood: Please check your memory with memtest86
and also check your disk/filesystem.
And also please install JDownloader with newer java, see **External links are only visible to Support Staff**...
There must be a hserr file within your JDownloader file. If there is none, then crash happened outside of Java/JDownloader, eg caused by something by hardware/system/firewall/av...
I did as you suggested @Jiaz. Memory/disk/system were all fine.
Looks like downloading and installing Jdownloader with the newer java ver has helped. Though I ll have to test it for a few days before I can say definitely, as the crashes appeared randomly.

I ll report back again. Thanks for your help.:)
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  #12  
Old 16.12.2021, 13:50
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Jiaz Jiaz is offline
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@drsood: Thanks for the feedback and you're welcome! Take your time and do some testing and then would be nice if you can provide feedback about crashes or working fine
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