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  #1  
Old 20.11.2021, 06:29
elf11 elf11 is offline
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Default kshared.com download shows 'failed to find final downloadurl'

kshared.com download shows failed to find final downloadurl, the browser download works.
please fix it.
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  #2  
Old 22.11.2021, 22:42
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 59,617
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Hi,

seems like you're a premium user.
We cannot work at this without a valid premium account.
Here are your options:
1. Send your kshared.com premium login credentials to us via support@jdownloader.org.
and/or:
2. Contact their support and ask them to upgrade user with email psp[at]jdownloader.org to premium so that we have a test-account.

Which way you choose is up to you.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #3  
Old 23.11.2021, 21:47
Thorongil Thorongil is offline
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Hi,

were you able to investigate?

Best Regards,
Thorongil
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  #4  
Old 24.11.2021, 05:56
elf11 elf11 is offline
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Join Date: Nov 2021
Posts: 3
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yes, i contacted support, and they still didn't fix it.

Last edited by elf11; 24.11.2021 at 06:56.
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  #5  
Old 25.11.2021, 03:45
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 59,617
Default

Which support?
Ours or kshared.com?

Did you e-mail us your login credentials or not?

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #6  
Old 25.11.2021, 06:04
elf11 elf11 is offline
Modem User
 
Join Date: Nov 2021
Posts: 3
Default

Quote:
Originally Posted by pspzockerscene View Post
Which support?
Ours or kshared.com?

Did you e-mail us your login credentials or not?

-psp-
JDownloader Support
Ticket ID: NUP-666-76967
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  #7  
Old 25.11.2021, 18:02
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 59,617
Default

Please be patient, we're very busy atm.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
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