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  #1  
Old 09.02.2021, 15:19
dominika992 dominika992 is offline
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Join Date: May 2020
Posts: 53
Exclamation Xvideos downloading issue with one specific video and potentially some others existin

I don't have problems normally.
But e.g. with this specific link:
**External links are only visible to Support Staff****External links are only visible to Support Staff**
I can not download it.
An error occured! (xvideos.com)
Try restarting this link (plugin outdated)?

I have the latest + restarted JD and this link many times.
No matter what I do it just does not download.
Maybe too long name? I suspect.
Or idk, something else.
Everything else downloaded normally but this one can not.
I think this is an exception and there are exception like this link/video that JD can't handle.
hmmmmm
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  #2  
Old 09.02.2021, 15:31
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 18.02.2021, 17:15
dominika992 dominika992 is offline
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Join Date: May 2020
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Okay, here is the log
18.02.21 17.14.14 <--> 18.02.21 17.15.34 jdlog://6504725302851/
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  #4  
Old 18.02.2021, 18:20
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Hmm looks like connection/Ffmpeg issues.
I'm unsure what the cause could be - download worked just fine here.

Can you stream this video in the highest quality without any issues via browser?

Other than that I can only provide you with a workaround for now:
Settings -> Plugins -> xvideos.com -> DISABLE "Prefer HLS download" --> Reset all failed URLs and try again
Please keep in mind that this may lead to downloading lower quality versions than before!

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #5  
Old 19.02.2021, 15:20
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Location: Deutschland
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Which filesystem are you using for your drive with the letter "D"?

-psp-
EDIT

Please revert the changes I've mentioned in my fast answer and try this for me:
Rename the file in JD (the name is very long, that could be the issue) ---> Retry downloading and let us know if that worked.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 19.02.2021 at 16:36.
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  #6  
Old 19.02.2021, 19:49
dominika992 dominika992 is offline
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Join Date: May 2020
Posts: 53
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Disabled prefer hls, did reset start.
Error, wrong download directory - but it was okay, the name of the file was just too long, changed and
It started finally downloading.
But then stop, reset. Enable HLS again. Start
And its downloading... and wasn't before.
I think it could be about the name too but it just wasn't saying that.
Strange.

In the end I only disabled and then enabled and it works.
The only real change is the change of the filename.

Btw. according to ur question - I use NTFS
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  #7  
Old 22.02.2021, 15:15
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
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We haven't tracked it down 100% yet but it is probably related to the path + troublesome CMD character which will then make Ffmpeg fail.
For now, you should just shorten such long filenames as a workaround whenever you're getting this errormessage.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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