#1
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event log question
hi, I would like to ask you a question
to send an event log id you have to go 1 - "help" - "create a log", 2 - select the date and time of the event log 3- press continue 4- press ok at the window where it says please send this log ID to your supporter !, with jdlog :// included If I do not press ok in step 4, but the cross to close the window (because I realized I have done something wrong) will the event Log ID will the same be sent to support? |
#2
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You have to send us the shown logID by yourself. Either post them here or send by mail to support@jdownloader.org
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JD-Dev & Server-Admin |
#3
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JD-Dev & Server-Admin |
#4
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yes, I had already read it, but if I don't press ok at point 4, but the cross to close the window will be sent to the support anyway the log?
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#5
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The logID is generated by server, so the uploaded is already finished. But we need the logID in order to access it. Upload happens on step 3
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JD-Dev & Server-Admin |
#6
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step 4 so is it just a summary to provide the data here in the forum or by email? If I don't remember the LogID number because I forgot it, don't you even check them?
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#7
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Yes, it shows the logID of the generated log.
We only check logs when user asks us for help and provide logID, either in forum or via support@jdownloader.org
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JD-Dev & Server-Admin |
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