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  #1  
Old 29.11.2017, 23:17
akhlan akhlan is offline
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Default jdownloader subyshare.com - Plugin broken

Hi,

I have a problem with the site subyshare since few day, I have this error message "Plugin broken, please contact the JDownloader Support!"

I need support! This is my log id: jdlog://9165024015941

Please could you help me ?

Rgds
Akhlan
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  #2  
Old 30.11.2017, 05:28
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Subyshare.com is down: 403 Forbidden
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  #3  
Old 30.11.2017, 10:35
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Same for me
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  #4  
Old 30.11.2017, 13:45
metal08 metal08 is offline
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Just checked, the plugin broken problem still exists
I can download through the browser direct

Last edited by metal08; 30.11.2017 at 13:48.
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  #5  
Old 30.11.2017, 13:47
metal08 metal08 is offline
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Here is the log
30.11.17 06.27.49 <--> 29.11.17 11.11.21 jdlog://2485024015941/
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  #6  
Old 30.11.2017, 14:19
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This is from your log:
----------------Response------------------------
HTTP/1.1 403 Forbidden
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  #7  
Old 30.11.2017, 14:22
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I still get 403 forbidden. Doesn't work in browser either.
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  #8  
Old 30.11.2017, 14:50
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@tony2long: looks like browser detection/blocking.
In my FF it doesn't work, but in Chrome it does
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  #9  
Old 30.11.2017, 14:56
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Please try again with next update
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  #10  
Old 30.11.2017, 15:50
akhlan akhlan is offline
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I haven't any update...
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  #11  
Old 30.11.2017, 15:53
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Update is in background, just hit update button and restart JDownloader
create new log when it still fails for you
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  #12  
Old 30.11.2017, 16:08
akhlan akhlan is offline
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It's better, file isn't empty in LinkCollector but error message :
"Invalid username/password!
You're sure that the username and password you entered are correct? Some hints:
1. If your password contains special characters, change it (remove them) and try again!
2. Type in your username/password by hand without copy & paste."

I have check my password on subyshare and it's the same...
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  #13  
Old 30.11.2017, 16:09
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Can you send username/password to support@jdownloader.org so we can check/fix it
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  #14  
Old 30.11.2017, 16:32
akhlan akhlan is offline
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done
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  #15  
Old 30.11.2017, 18:25
metal08 metal08 is offline
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It works for me now, thanks
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  #16  
Old 30.11.2017, 18:28
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@metal08: thanks for the feedback!
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  #17  
Old 30.11.2017, 23:54
akhlan akhlan is offline
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not for me :-(
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  #18  
Old 01.12.2017, 06:10
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Please upload new debug log.
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  #19  
Old 01.12.2017, 12:23
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@akhlan:
Please enable Settings-Advanced Settings- search for debug and enable log debug. Restart JDownloader
wait for error to show up again and create new log
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Last edited by Jiaz; 01.12.2017 at 13:05.
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  #20  
Old 25.04.2018, 12:46
Nikov
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Plugin error:
25.04.18 08.08.14 <--> 25.04.18 11.45.57 jdlog://8444754433151/
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