[Cosmic Anosmic]

Here's a test link for an epub: **External links are only visible to Support Staff****External links are only visible to Support Staff**

I've had to go thru the process of adding a link twice almost every time I choose a link from zippy. By that I mean right-click the link and choose Download with JDownloader, then MyJDownloader pops up and I click the big yellow button for my server. But the link doesn't show in Link Grabber until I do the whole process again.

At first I thought my mouse was not working, but it's *only* with zippyshare.

Is this a problem I can fix myself? Or is it a problem with the plugin?

As always, thank you for JD!

[Cyberavater]

I can confirm this issue. I've faced this issue too.

[Jiaz]

Do you have setup any filters in JDownloader that match on Documents (html) ?
Links can either be file.html at the end or filename and in case of file.html filters might match and prevent those links from being added

[Cosmic Anosmic]

I don't think so. I have packagizer rules for video and for specific websites (such as YouTube), but not zippy. I do not mess with the Advanced area. Also, I have not added any packagizer rules for at least a month. Does this answer your question? Let me know if you need more info and I'll do my best!

[Jiaz]

Would it be possible we can do a teamviewer session and check this together? contact us via support@jdownloader.org

I can't reproduce/find any issues.

Please check if your JDownloader is connected and the popup shows the JDownloader as destination and NOT into *save for later* storage within your browser. That's my guess what might be happening.

[Cyberavater]

Deleted

[Cosmic Anosmic]

I don't know what a "teamviewer session" is, but the problem seems to have corrected itself (cross my fingers)! I did a Windows update yesterday and rebooted a couple of times. I added 2 zippy links today with no problem. {shrug}

If it consistently happens again, I guess I'll post another topic but until then I consider this closed - unless Cyberavater still needs help.

[Cyberavater]

This issue should be closed. However, it doesn't happen to all the link but it happens! I can't post the link that I found the issue on cuz it's lost. I'll keep this page in my bookmark and will report back if found something like that again. Till then this should be closed.

[Jiaz]

Please pay attention in MyJDownloader browser extension that destination is a selected JDownloader instance and NOT *save for later*
For example due to proxy/vpn or connection issues the JDownloader has temporarily lost MyJDownloader connection and then the extension will choose *save for later*

[Cosmic Anosmic]

My JDownloader is *not* set to Save for Later. It is a *choice* but I always click my server (JDownloader@MyServerName).

Sorry I forgot to note that in my previous response!

[Jiaz]

Thanks for the feedback When it happens again and you can reproduce it, best would be to do a teamviewer session with us so we can take a look at this together. Just contact us via support@jdownloader.org