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  #1  
Old 24.01.2020, 16:29
rendo rendo is offline
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Join Date: Jan 2018
Posts: 16
Default filesmonster.com plugin error.

i cant download file in filesmonster.com .
please fix plugin.

[example links]
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
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  #2  
Old 24.01.2020, 16:32
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 49,953
Default

Hi,

I'am unable to reproduce this error?
Do you use filesmonster in premium mode?

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #3  
Old 24.01.2020, 18:16
rendo rendo is offline
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Join Date: Jan 2018
Posts: 16
Default

I do not have an account.
I don't know the cause.
I can download from the browser.
"Skip-account unknown" is displayed in JD2.
JD2 is the latest version.
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  #4  
Old 24.01.2020, 18:21
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
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Default

Quote:
Originally Posted by rendo View Post
I can download from the browser.
Hm I can't:
Screenshot:
i.snipboard.io/0i4VFu.jpg

-psp-
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #5  
Old 24.01.2020, 18:43
rendo rendo is offline
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Join Date: Jan 2018
Posts: 16
Default

Quote:
Hm I can't:
I was surprised.
Here is my screenshot.

I don't understand why.
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  #6  
Old 24.01.2020, 18:54
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 49,953
Default

Which browser are you using and where are you from (country)?

Do you have an adblocker enabled?

-psp-
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #7  
Old 25.01.2020, 07:15
rendo rendo is offline
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Join Date: Jan 2018
Posts: 16
Default

Access from Japan
Using chrome
Adblock is valid, but there seems to be no ads on the download page
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  #8  
Old 27.01.2020, 16:23
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 49,953
Default

I'am unable to reproduce this, even via Japanese VPN ...

-psp-
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #9  
Old 28.01.2020, 16:30
rendo rendo is offline
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Join Date: Jan 2018
Posts: 16
Default

I tried to launch JD2 after connecting to the UK with a VPN connection, and the same error.
Unfortunately, we didn't resolve it, but thank you for your efforts.
After all, I downloaded everything from the browser.
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  #10  
Old 29.01.2020, 13:34
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 49,953
Default

Hm okay.

What you could try is to save th html code of the filesmonster download page and post it here as this is effectively what we need to work on this issue.

-psp-
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
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