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  #1  
Old 05.07.2021, 23:45
tunagurmeric tunagurmeric is offline
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Default [ISP block] EvilAngel Can't add account

Merhaba. Evilangel premium üyeliğim mevcut ve jdownloader'dan bu üyeliği eklerken hata veriyor. Acaba çözümünü bilen var mı?
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  #2  
Old 05.07.2021, 23:47
tunagurmeric tunagurmeric is offline
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Default EvilAngel Can't add account

Hello there. I have an Evilangel premium membership and it gives an error when adding this membership from jdownloader. Anyone know the solution?
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  #3  
Old 06.07.2021, 11:29
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Jiaz Jiaz is offline
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please send us username/password to support@jdownloader.org so we can check/fix the plugin.
Also please provide a debug log.
enable Settings->Advanced Settings->Log.debugmodeenabled
and restart JDownloader. Now wait for issue to happen and then create a log, see https://support.jdownloader.org/Know...d-session-logs
and create log and post the shown logID
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  #4  
Old 06.07.2021, 13:15
tunagurmeric tunagurmeric is offline
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I replied by mail
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  #5  
Old 06.07.2021, 13:19
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pspzockerscene pspzockerscene is offline
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Hi,
it is working just fine here.

Please follow the special login instructions shown in JDownloader and use your exported cookies instead of username & password to login.
See:
https://support.jdownloader.org/Know...n-instructions
EDIT

Merged duplicated threads!
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #6  
Old 06.07.2021, 16:16
tunagurmeric tunagurmeric is offline
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it accepts my account, but this time there is a message saying "temporarily disabled" and there is a yellow banner above my account
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  #7  
Old 06.07.2021, 18:48
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try again with next core update, about 5mins, then hit update/restart button. try again and create new log and post logID here
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  #8  
Old 07.07.2021, 11:48
tunagurmeric tunagurmeric is offline
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my problem was fixed. But when I try to add my account again, it still gives an error. I write my username in the username and that code in the password. It accepts the account but says it is temporarily disabled and has a yellow stripe.

jdlog://4254825302851/
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  #9  
Old 07.07.2021, 12:11
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The issue is caused by connection issues, check firewall/av
1:**External links are only visible to Support Staff****External links are only visible to Support Staff** timed out)|retrySSL:null
java.net.SocketTimeoutException: Read timed out
log shows that JDownloader cannot connect to evilangel.com/en/login
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  #10  
Old 07.07.2021, 12:24
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pspzockerscene pspzockerscene is offline
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Code:
0:www.evilangel.com/195.175.254.2
Looks like an ISP block to me.
Can you access evilangel.com via browser?
If so:
Do you use a VPN in your browser or are you using a browser with a built in VPN?

Try to change your DNS server to e.g. 8.8.8.8 (Google) and see if this is enough to avoid the block.
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #11  
Old 07.07.2021, 13:06
tunagurmeric tunagurmeric is offline
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8.8.8.8 dns is disabled in my country. I am using vpn on chrome.
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  #12  
Old 07.07.2021, 13:07
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pspzockerscene pspzockerscene is offline
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Well then you either need to use a systemwide VPN or use another DNS e.g. 1.1.1.1 .
The problem is clearly on your side and not a JDownloader fault.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #13  
Old 07.07.2021, 13:07
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Jiaz Jiaz is offline
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Try a different DNS or use a VPN on computer.
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  #14  
Old 07.07.2021, 13:35
tunagurmeric tunagurmeric is offline
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When I tried it with vpn app, it accepted. By the way, how do I download from that site?
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  #15  
Old 07.07.2021, 13:48
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pspzockerscene pspzockerscene is offline
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1. Add your account to JD
2. Add the download-URLs to JD.
If 2. does not work, please post another log.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #16  
Old 07.07.2021, 14:51
tunagurmeric tunagurmeric is offline
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Thank u so much. I'm use Privatevpn and my problem is fixed
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  #17  
Old 07.07.2021, 14:51
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pspzockerscene pspzockerscene is offline
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Default

Thanks for your feedback.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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