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  #1  
Old 08.04.2023, 18:51
timba1210 timba1210 is offline
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Smile RTVE.es Downloads failing partway error "Host problem"

I had been using JD for months to download local copies of shows from RTVE.es and it had been working well. This week, when I load the links, the downloads begin, but fail partway through. Here are some example URLs that have started to download but fail along the way:

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

For context, I am using VPN to server in Spain (RTVE is geoblocked to Spain). I can stream the episodes in browser via this connection, and the URL download starts working, but fails at varying degrees of completion.

I appreciate any assistance that can be offered.
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  #2  
Old 08.04.2023, 21:13
timba1210 timba1210 is offline
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Default Adding log

Here is the log for further details:

08.04.23 13.39.12 <--> 08.04.23 14.12.04 jdlog://2364311370661/

:biggrin:
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  #3  
Old 11.04.2023, 16:55
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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@timba1210
Please explain how you define "falling apart".

Your log shows parts of segments being "broken" mid-download.
If at all, all I can see here is a serverside issue and not a plugin bug.

Also maybe the issue was only temporary as I was able to download the link you provided in your first post without any problems.
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  #4  
Old 11.04.2023, 19:52
notice notice is offline
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@timba1210: can you reproduce the issue? does it happen always or randomly? at the same position/downloaded filesize? are you downloading just one file at the same time or more?
if more, can you please test with just 1 download ?
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  #5  
Old 12.04.2023, 17:18
timba1210 timba1210 is offline
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Default RE: RTVE.es Downloads failing partway

What I mean by 'failing partway' is that the file downloads partially, but never makes it to 100%.

As for the server-side piece, I suspect it may have to do with the java-based player that RTVE is using to deliver the stream. From looking at how the file downloads via JD, as well as how the media loads via monitoring the Developer Tools from my browser when I stream the videos in my browser window, it seems that the java-based player only pulls down the video stream in pieces or 'chunks'. Would it be the case that, when JD downloads such a link, it downloads the chunks and stitches them together? If so, I can understand how there might be some failure along the way as it downloads the parts in sequence.

It also seems that they may have fixed something on the server side, as after continuing to try to download, I was eventually able to get the downloads to complete to 100% successfully. Every time it would fail, it would fail at different percentages of completion, never at the same point for the same stream.

So, if I understand the responses correctly, if similar issues arise in future, it would seem more likely to be a server-side issue than a JD issue? Even though the videos play correctly when viewed in a browser window?

Thanks for all the responses and assistance!:biggrin:
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  #6  
Old 12.04.2023, 17:47
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pspzockerscene pspzockerscene is offline
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Quote:
Originally Posted by timba1210 View Post
What I mean by 'failing partway' is that the file downloads partially, but never makes it to 100%.
As said I can't confirm this.
It's working fine here.

Did you maybe try to start multiple rtve downloads at the same time?
Are you using a VPN?
Did you play a rtve video in your browser while you were using JD for downloading?

Quote:
Originally Posted by timba1210 View Post
From looking at how the file downloads via JD, as well as how the media loads via monitoring the Developer Tools from my browser when I stream the videos in my browser window, it seems that the java-based player only pulls down the video stream in pieces or 'chunks'. Would it be the case that, when JD downloads such a link, it downloads the chunks and stitches them together? If so, I can understand how there might be some failure along the way as it downloads the parts in sequence.
We're doing the same - we're using FFmpeg to download that stream --> That is the same method which e.g. VideoDownloadHelper is using. It will also be used when downloading the videos with this method:
https://support.jdownloader.org/Know...aming-websites
Please check if you can manually download that stream 100%.

Quote:
Originally Posted by timba1210 View Post
Every time it would fail, it would fail at different percentages of completion, never at the same point for the same stream.
Sounds quite similar to this issue:
https://board.jdownloader.org/showthread.php?t=93137


Quote:
Originally Posted by timba1210 View Post
So, if I understand the responses correctly, if similar issues arise in future, it would seem more likely to be a server-side issue than a JD issue?
It can be a mix of both:
JD might request the segments "too fast" which was okay serverside before.
All I can say for now is that it's working fine for me.
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #7  
Old 27.05.2023, 22:08
timba1210 timba1210 is offline
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Default

This issue had gone away for a while, but now has returned, though the downloads never even start now. JD2 just cuts straight to "Host Problem?".

Here is the log: 27.05.23 14.57.01 <--> 27.05.23 15.05.47 jdlog://2365311370661/

I will suppose it is server-side again, given previous responses. However, I do appreciate any insight anyone may have to share.

Thanks!
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  #8  
Old 29.05.2023, 19:55
timba1210 timba1210 is offline
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Quote:
Originally Posted by pspzockerscene View Post
As said I can't confirm this.
It's working fine here.

Did you maybe try to start multiple rtve downloads at the same time?
Are you using a VPN?
Did you play a rtve video in your browser while you were using JD for downloading?


We're doing the same - we're using FFmpeg to download that stream --> That is the same method which e.g. VideoDownloadHelper is using. It will also be used when downloading the videos with this method:
https://support.jdownloader.org/Know...aming-websites
Please check if you can manually download that stream 100%.


Sounds quite similar to this issue:
https://board.jdownloader.org/showthread.php?t=93137



It can be a mix of both:
JD might request the segments "too fast" which was okay serverside before.
All I can say for now is that it's working fine for me.
As a clarification, I can stream the videos in the browser, and JD2 is detecting the links in linkgrabber, but the downloads fail with the error stating 'Host problem?'.
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  #9  
Old 30.05.2023, 15:48
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pspzockerscene pspzockerscene is offline
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Looks likew rtve.es is switching to the newer system as explained here.

The plugin will need a fix to make use of said newer system.
In the meantime you shoulbe be able to download such streams using this method.
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #10  
Old 11.06.2023, 22:20
john11 john11 is offline
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Default rtve.es 'host problem' with video

Example URL

**External links are only visible to Support Staff****External links are only visible to Support Staff**

Adding this link adds the .mp4 to the linkgrabber, but attempting to download gets immediate 'host problem'
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  #11  
Old 20.06.2023, 00:12
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Merged rtve.es threads.
Here is the ticket linked again:


Please do not expect a fix for this any time soon.
In the meantime you shoulbe be able to download such streams using this method.
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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