#1
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Update server unable to be contacted
Unable to update.. I keep getting flash for 2 updates but can't update.. that flashing icon is driving me batty.. please fix your update server.
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#2
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Same error. Cannot access to update.appwork.org even browser (Chrome, Edge), with or without vpn. Blocked by ISP??. I'm in Spain. Thanks in advanced. I love jDownloader
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#3
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Servers are up and running fine.
If there would be issues then JDownloader would not flash for available update. Check firewall/AV and also check https://support.jdownloader.org/Know...lation-process
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JD-Dev & Server-Admin |
#4
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Than explain this! It's been this way since Christmas.
Server is definitely not up! |
#5
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Servers are up and running fine.
Please provide a log, see https://support.jdownloader.org/Know...d-session-logs and post logID here Today I received reports/logs where proxies are messing with server responses and break update (will look deeper into this by tomorrow). Maybe it's the same reason for you. Have you setup proxies in your JDownloader?
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JD-Dev & Server-Admin |
#6
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Hello Jiaz,
Here is the log ID: 26.12.20 22.37.02 <--> 28.12.20 16.10.04 jdlog://6208525302851/ Yes I have proxy setup I'll disable it for now and try the update again. |
#7
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Removing all my proxies instantly fixed this issue for me.
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#8
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Same here.. so yep proxy problem. I removed proxy.. did update than re-enable proxy for the download.
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#9
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o_O
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raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :] |
#10
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@molitar: your used proxy is causing the issue (Torguard)
It responds with 404 Not Found error page for all requests for server and showing directory access to Apache on RasbPi
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JD-Dev & Server-Admin |
#11
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With proxies; JD2 is unable to update
As mentioned; JD2 with proxies enabled is causing update issue; I deleted all proxies to get the update fine. Why not we have a setting in update option to skip proxies when doing the update?! or a fix would be highly appreciated. For now proxy users have to delete proxy list and update (to re enable proxies afterwards)
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#12
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The proxies are not the problem but the amount of proxies. JDownloader tries to contact server and receives a wanted server error and then loops through all proxies. In case a proxy has issues/stalls/blocks then the more proxies, the longer each single request will take. We will work on better handling this situation
In case you're affected by this, temp disable proxies and make sure that only working ones are in list.
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JD-Dev & Server-Admin |
#13
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With proxies; JD2 is unable to update
As advised; I will make sure I delete the proxy list and reenable it after updating... (deleting non-working proxy every time is a bit of trouble) But a permanent workaround you mentioned is much appreciated. Thank you very much for sharing the words of help and support. keep on with this great project...
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#14
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With proxies; JD2 is unable to update
Also.. if there was an option to mass CHECK or UNCHECK button for proxy list; it would have been cool. So when a user needs to disable a list of proxies; he could just click on "Uncheck ALL" and save it to get all proxy disabled (As of now; either you have to uncheck the long list one after another or you have to delete the entire list of proxies):outch::rolleyes:
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#15
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I'm working on it and will report once the fixed version is live.
I agree with missing action for mass enable/disable of proxies
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JD-Dev & Server-Admin |
#16
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Quote:
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#17
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Like other users, disable proxies solve the problem in my situation. Thanks anyway.
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#18
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Should work fine again with enabled proxies
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JD-Dev & Server-Admin |
#19
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I have not tried it... but still would like to thank you for the kind gesture of love that you took to fix this issue... Keep rocking... (Hope the mass check/uncheck option would be live in next version too)
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#20
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Quote:
Able to mass select or disable the proxy list now. Also it seems the connecting server issue is resolved. (for me it works) THANK YOU. (you may kindly disregard the last post) |
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