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Old 29.08.2024, 04:08
molitar molitar is offline
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Question Bug: Latest update broke system tray control

After the last update in Windows 10 22H2 the system tray icon is broken. Unable to right click on it or open it from clicking on it. It just flashes and fails to open. I have to launch JDownloader2 again to get it to open.

Windows 10 22H2
32GB Memory
Latest Radeon 5600 XT Drivers

The window just does not want to open up at all. It is a broken system tray icon that is the problem.
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  #2  
Old 29.08.2024, 11:54
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pspzockerscene pspzockerscene is offline
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Which "last update"?
All updates this week solely contained plugin changes.

Please post your log-ID here
If your report is about a specific website which JD supports via plugin, please also provide example URLs which can be used to reproduce the issue you are having.
If your report is related to a login specific problem with a plugin supported website, enable debug mode before creating logs, see previously linked instructions.

Bitte poste deine Log-ID hier.
Falls dein Problem ein Problem mit einer Webseite ist, die per Plugin unterstützt wird, stelle bitte zusätzlich Testlinks zur Verfügung, mit denen sich dein Problem nachstellen lässt.
Geht es um einen nicht funktionierenden Account-Login, aktiviere vor dem Erstellen deines Logs den debug Modus (siehe zuvor verlinkte Anleitung).

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 30.08.2024, 06:08
molitar molitar is offline
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Well what I did 2 days ago.. I reinstalled the entire application and it was opening up properly from the tray icon. It has since did an update and now it won't open up again it just flashes in system tray. I have to go to the start menu and run it again to get it to open up.

I have two subscriptions Mega and Pixeldrain

1. Enabled Debug
2. Restarted JDownloader
3. Hit X to close to system tray
4. Clicked on system tray to get a few flashing but no window opened
5. Run JDownloader2 again so it would open Window
6. Exported the log with Create Log

29.08.24 23.01.22 <--> 29.08.24 23.03.36 jdlog://2225411370661/
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  #4  
Old 30.08.2024, 12:42
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FBD FBD is offline
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Quote:
Originally Posted by molitar View Post
Well what I did 2 days ago.. I reinstalled the entire application and it was opening up properly from the tray icon. It has since did an update and now it won't open up again it just flashes in system tray. I have to go to the start menu and run it again to get it to open up.
Can you try going to Settings -> "Tray Icon" (icon on the left) and disable the option "Hide Tray if Window is visible"? See if that fixes your problem.
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  #5  
Old 30.08.2024, 13:58
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pspzockerscene pspzockerscene is offline
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I was able to reproduce it.
Ticket:


@FBD
Disabling that setting seems to have worked for me.

Possible workarounds:
  1. Disable this Tray Icon setting: "Hide Tray if Window is visible"
  2. or: Do not use the Tray Icon
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 30.08.2024 at 14:03. Reason: Updated order of possible workarounds
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  #6  
Old 31.08.2024, 04:09
molitar molitar is offline
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Quote:
Originally Posted by FBD View Post
Can you try going to Settings -> "Tray Icon" (icon on the left) and disable the option "Hide Tray if Window is visible"? See if that fixes your problem.
Yes unchecking that fixed the issue so problem seems to be with that setting. I will keep it unchecked for now until the change log shows a fix for the issue.
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  #7  
Old 03.09.2024, 04:33
elrafaargentino elrafaargentino is offline
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I agree. I have the sample problem on Win 10 since a couple of weeks. Some tests I tried give me that:
  • First time you use it there is no problems (right click on tray icon and the menu is opened). Then, when you start using the soft and minimize (with the -), you cant never user again. And for open the main windows, you need to click several times.
  • Software keeps working generally speaking (downloading, etc.).
  • Updates in this time didnt fix anything. I have the last version.
I suppose its something about "fighting windows" between system and the app, but I don´t know what. I searched for options and I couldnt find anything extrange.
Note: "Hide Tray if Window is visible"? fix the problem but live the menu opened.

Last edited by elrafaargentino; 03.09.2024 at 04:36.
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  #8  
Old 09.09.2024, 12:31
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pspzockerscene pspzockerscene is offline
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Fixed and fix has been released last friday.
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #9  
Old 09.09.2024, 18:34
elrafaargentino elrafaargentino is offline
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Quote:
Originally Posted by pspzockerscene View Post
Fixed and fix has been released last friday.
Checked and now it´s working.
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