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  #401  
Old 05.03.2018, 09:51
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Please create debug logs. Enable Settings-Advanced Settings-Log.debugmodeenabled
and restart JDownloader. Then try to refresh/add the account and create log, see https://support.jdownloader.org/Know...d-session-logs
and post the shown logID here
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  #402  
Old 05.03.2018, 10:41
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Quote:
Originally Posted by aprosjat View Post
I have read of others having the same issues and have tried all sorts of thing to get it to work.

Wanted to download from my rapidgator account , but under account manager it is showing my account as expired Jan 1970 , I have left it for an hour just incase my account was locked , but it have been 2 already . To double check that my rapidgator account was still valid i logged into it and it show premium.

I have tried to add and remove the account a few times to see if it would link , but no joy

not sure what update was run as it was working 1 week ago , but now not any ideas ?:outch:
05.03.18 08.37.30 <--> 05.03.18 08.38.21 jdlog://3480554433151/
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  #403  
Old 05.03.2018, 10:49
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@aprosjat: there is no activity of rapidgator at all. remove the account and make sure you've enabled debug log, see my previous post
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  #404  
Old 05.03.2018, 10:56
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I unticked disable API for premium Downloads restarted Jdownloader and re added the account and it is working now with no problems!!!!
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  #405  
Old 05.03.2018, 11:18
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@aprosjat: Please provide logs with api enabled. I can't help/check/fix anything without logs. API works fine here, so please provide debug logs
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  #406  
Old 05.03.2018, 12:40
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I have the problem of connection time out , and then resume 5 minute later. downlaod for a while. then timeout again. no problem with other filehost. only rapidgator.
but If i download through web browser. everything ok
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  #407  
Old 05.03.2018, 13:07
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Please provide logs
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  #408  
Old 05.03.2018, 13:20
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Dear Jiaz.

It said please provide this ID:

05.03.18 19.05.14 <--> 05.03.18 18.44.13 jdlog://5980554433151/

It have tried both max set to "1" and set to "8"

at 1, speed stay at 55KB/s and that's why i make it to 8 to make more connection at the same time to hope my list can finsihed faster

**External links are only visible to Support Staff**

Last edited by pocs; 05.03.2018 at 13:24.
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  #409  
Old 05.03.2018, 15:14
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Firewall is killing the connection
va.net.SocketException: Connection reset
Those are caused by local/remote firewall.

From log I could tell that you have many many downloads going on and then abort because of *file already exists* I guess you've hit some sort of limits.
You should not increase max connections in such a situation.

Speed in browser is also slow? please compare speed graphs in taskmanager and don't compare shown speed in browser
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  #410  
Old 05.03.2018, 15:50
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Thanks for the reply.

The reason of file already exist is actually caused by myself.
I have and duplicate file downloaded. and I dont know which is which label.

So I copy all the link. and set the extraction path properly by copy the same link to the download queue and let it extract.

I am currently using AVG. i already put everything to the exception list.
maybe like you said, it is probably cause by duplicate link and server think i am doing DoS attack....

I actually have more than 500 link in queue
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  #411  
Old 05.03.2018, 16:03
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You could use eventscripter https://board.jdownloader.org/showthread.php?t=70525 and remove existing files from list before downloading.
As far as I remember there is already a script for this or ask mgpai for help with this.
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  #412  
Old 05.03.2018, 17:48
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Will be fixed with next update in 5 mins
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  #413  
Old 05.03.2018, 19:49
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Default Expired account in Rapidgator

Hey guys, today I clear my history and cache, and then I opened JDownloader2 and I deleted Rapidgator account and and restarted JDownloader2. Then I added the Rapidgator account and Voila It is working again. Thanks.:thumbup:
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  #414  
Old 05.03.2018, 19:55
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@nicasio: no need to delete/clear anything. I did update plugin to changed layout on website
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  #415  
Old 06.03.2018, 08:34
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I thnk the problem is with rapidgator.

I try different machine and different ISP.

it disconnect after a few minute and super slow speed too.

I will email rapidgator and check whats wrong
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  #416  
Old 06.03.2018, 09:30
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Thanks for sharing your findings
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  #417  
Old 19.03.2018, 13:35
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Default Rapidgator connection problems

Since the first day i bought my rapidgator premium account i get connection problems when downloading.
I start the download with 5 max downloads and 4 chunks per download, and after a few minutes i get connection problem and have to wait for 5 min before it starts again.
I tried a few settings i found here like limit chunks to 1, limit download speed, enable experimental settings SSL.
Nothing works, i keep getting the same problem all the time.
Some help is really needed please.
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  #418  
Old 19.03.2018, 14:01
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Please provide a logfile, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here.
Create log after the issue occurs
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  #419  
Old 19.03.2018, 15:36
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19.03.18 15.33.21 <--> 19.03.18 15.37.10 jdlog://7418554433151/
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  #420  
Old 19.03.2018, 16:11
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Log is full of connection issues(resets). Those either comes from firewall of rapidgator or something on your system kills the connection. It might also be your ISP causing this issue.

Set max chunks per download to 1 and max downloads to 1 and then check if it keeps happening. If so, please create new log.

Did you try same links in browser?
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  #421  
Old 19.03.2018, 23:41
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19.03.18 23.34.58 <--> 19.03.18 23.40.07 jdlog://5048554433151/

even with 1 download and 1 chung i get connection error
i tried in browser. All the links gave me Failed - network error or speed very slow.
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  #422  
Old 20.03.2018, 11:26
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So it happens in browser as well?
Can you test with different internet connection? Maybe at a friend?
To check if it's caused by local setup/firewall/av or ISP.
You could also test with VPN and see if that helps.
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  #423  
Old 27.03.2018, 20:05
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i could test it somehow.i will also have a look with VPN.
I disabled firewall and AV and still get the connection problem.
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  #424  
Old 01.05.2018, 08:27
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I'm trying to log in to a Rapidgator account, but it says Cannot check account. Will someone please check if this log shows anything?

30.04.18 21.38.31 <--> 30.04.18 21.41.15 jdlog://4576754433151/
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  #425  
Old 01.05.2018, 09:31
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Debug is not enabled, can't see the reason.
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  #426  
Old 01.05.2018, 18:22
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Quote:
Originally Posted by tony2long View Post
Debug is not enabled, can't see the reason.
Sorry, hopefully this one works. After I think I enabled debug, I restarted the program and refreshed the account, resulting in the cannot check account again.

01.05.18 09.20.19 <--> 01.05.18 09.22.11 jdlog://7007754433151/
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  #427  
Old 01.05.2018, 18:51
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Your JD got connection problem, usually caused by anti virus / firewall.
----------------ConnectionExceptions-------------------------
0:rapidgator.net/195.211.221.116:443|connect timed out
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  #428  
Old 01.05.2018, 23:12
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Quote:
Originally Posted by tony2long View Post
Your JD got connection problem, usually caused by anti virus / firewall.
----------------ConnectionExceptions-------------------------
0:rapidgator.net/195.211.221.116:443|connect timed out
Okay, I'm using Windows Defender for Windows 10. I tried turning off the virus and firewall protection, restarting JDownloader, and refreshing the account. The connection problem seems to still be there. Are there other possibilities that can cause this?

I successfully tried logging into over 25 free premium rapidgator logins before this connection problem. Not sure if trying a bunch of different logins has anything to do with it.

Last edited by JVega; 02.05.2018 at 03:29.
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  #429  
Old 02.05.2018, 12:03
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mass (failed) logins can easily result in (temporarily) firewall block from rapidgator.
Also check if you still can reach website in browser
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  #430  
Old 03.05.2018, 05:40
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Quote:
Originally Posted by Jiaz View Post
mass (failed) logins can easily result in (temporarily) firewall block from rapidgator.
Also check if you still can reach website in browser
Ah, you're right! I didn't consider that because I searched rapidgator and followed the top result to try and log in, but now I realize it was support.rapidgator that I tried, which I now understand is separate. Indeed, I'm unable to reach the main website.

Thanks both of you for the help.
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  #431  
Old 03.05.2018, 10:24
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Thanks for the feedback!
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  #432  
Old 08.05.2018, 14:17
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Default Rapidgator Slow Download

Hey! I download from my Dedi and i get 40-50mbps download speed! Why ?
From other hoster i get over 100mbps!

Thanks!
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  #433  
Old 08.05.2018, 14:32
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Your internet connection speed has nothing to do with the download speeds you will get from different services. Speeds depends on routing/bandwidth/peering/latency and much more. What is *slow download* in your case? Did you check in browser/wget? Maybe your dedicated server is blacklisted? Many services throttle/block dedicated servers.
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  #434  
Old 08.05.2018, 14:40
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From browser is also slow! What can i do ?
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  #435  
Old 08.05.2018, 14:42
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In case it's slow in browser as well, chances are high that the host throttles the download from your dedicated server. In doubt you can contact their support
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  #436  
Old 04.10.2018, 16:32
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Default Rapidgator.net downloads aborting

Hey,

i got a problem, my downloads on rapidgator.net are aborting all the time.

JD starts the downloady after the waittime I get the captcha and solve it and the download starts.
After a few minutes at max the download just stops and I get the "You have reached your hourly downloads limit" message.

01.10.18 16.06.38 <--> 04.10.18 15.30.41 jdlog://3151464433151/

Max connections is set to 1, none of the boxes in the Plugin are checked and I use a rapidgator free account on a Win7 x64
machine with AntiVir.

Any ideas what might cause this, I dont have this problem with any other hoster?

Thanks in advance

Last edited by kRz4tw; 04.10.2018 at 17:13.
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  #437  
Old 05.10.2018, 12:08
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Log shows that the download stalls at the end of the download and fails with
SocketTimeoutException: Read timed out
As it happens at the end of the file/download, it's very likely to be caused by firewall/av as it would try to scan the completed file/download and that causes the timeout.

To check if this is caused by something on your setup (firewall, av...) you could boot up a Linux USB Distro(eg Ubuntu Live Desktop) and do a test download from there and check if it happens as well.
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  #438  
Old 05.10.2018, 14:35
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It doesnt happen at the end of the download, on a 1GB file it usually happens at 60 to 80MB. Might be you´ve seen a file finish eventually downloading after I loaded dozens of those 60-80MB chunks of the file (rapidgator allows to continue aborted dls on a free account).

I´m using only AntiVir and Windows firewall and dont get a message from either when the dl aborts, it also doesnt happen to any hoster. I´m honestly not suspecting the firewall.

Any other ideas?

Thanks
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  #439  
Old 05.10.2018, 17:12
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ReadTimeout happens when JDownloader/Application is waiting for data and longer than x seconds no new data arrives. In this case longer than 60 seconds no more data on network and those can be caused by server issues/ISP/routing but from experience over many many years (you can search in this forum), it's very very/nearly always caused by firewall/av. That's why I suggested to test a live linux distro (different setup) and in case it fails there as well, the cause is outside of your setup/system.
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  #440  
Old 10.10.2018, 00:31
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I tried downloading on my Pi, same thing.

I did some further investigation and seem to have figured out what triggers the abort though.

If I start the download and leave it alone, do nothing else on the machine or smartphone or whatever, the download goes on until its finished.
If I do some little browsing the web or watching youtube the downloadspeed throttles down and eventually aborts. I´m on a very slow internet so a rapidgator download and some browsing or youtube saturate my bandwidth.

I see the download speed decreasing with every hoster if I do that, sometimes down to 5kB/s but the download never aborts and once I stop browsing it throttles back up to normal speed. On rapidgator it just can´t handle this throttling down it seems.

Is there a way to set the threshold befor the download aborts, I figure I´d try this to see if the download "catches itself again"?

Thanks
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