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  #1  
Old 22.04.2020, 07:29
eminenz eminenz is offline
Junior Loader
 
Join Date: Apr 2013
Posts: 12
Default [NOT A JD issue] Icerbox.com captcha in premium mode (login captcha)

Hi,
I'm using latest update of the amazing JDownloader on Win10.
Build date Wed Apr 22 01:49:35
Core 42118
Launcher 5061
AppWork 42115
Updater 920

A few days ago JDownloader started asking me for capchas on Icerbox files. This has happened occasionally in the past.

Thanks for your help and the amazing software!
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  #2  
Old 22.04.2020, 13:07
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Hi,

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 22.04.2020, 17:25
eminenz eminenz is offline
Junior Loader
 
Join Date: Apr 2013
Posts: 12
Default

Of course it's working now. After several days of this problem - despite rebooting, etc.
Thanks for your prompt reply.
Sorry for wasting your time!
Best
FYI I'm sending a log from yesterday, when the problem occurred.
22.04.20 00.26.16 <--> 22.04.20 10.24.47 jdlog://5149815302851/
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  #4  
Old 22.04.2020, 18:41
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Hi,
this is not a captcha because of a free download - this is a login captcha.
You have to solve it otherwise JD cannot login into your account anymore.
Seems like icerbox is sometimes doing this as a security mesaure.
You may experience the same via browser (see screenshot).
This is not a JDownloader issue/bug.
If you get too many login captchas, please ask the icerbox support for remove them.
Also, you can deactivate free mode captchas in general if wished - instructions:
https://support.jdownloader.org/inde...ticle/View/29/
(Please keep in mind that this will NOT remove this one captcha you need to solve to login!
This will only prevent JD from switching to free mode in case errors occur in premium mode!)

-psp-
EDIT
Screenshot:
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 22.04.2020 at 18:51.
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