JDownloader Community - Appwork GmbH
 

Reply
 
Thread Tools Display Modes
  #1  
Old 10.10.2017, 08:20
rickylol rickylol is offline
Modem User
 
Join Date: Oct 2017
Posts: 4
Default Rapidgator connection problems

everytime i go to download something it keeps disconnecting saying connection problems in green.
I've tried porting it through my firewall and everything
Reply With Quote
  #2  
Old 10.10.2017, 10:01
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

Please provide a logfile, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here
__________________
JD-Dev & Server-Admin
Reply With Quote
  #3  
Old 10.10.2017, 12:38
rickylol rickylol is offline
Modem User
 
Join Date: Oct 2017
Posts: 4
Default

10.10.17 17.18.17 <--> 10.10.17 17.13.45 jdlog://6173714015941/
Reply With Quote
  #4  
Old 10.10.2017, 13:17
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

try to set max connections to 1. and provide a new log when it fails again
__________________
JD-Dev & Server-Admin
Reply With Quote
  #5  
Old 10.10.2017, 14:12
rickylol rickylol is offline
Modem User
 
Join Date: Oct 2017
Posts: 4
Default

tried with max con 1
10.10.17 17.18.17 <--> 10.10.17 23.12.48 jdlog://1673714015941/
Reply With Quote
  #6  
Old 10.10.2017, 15:41
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

After about 1 minute the connection gets killed.
Either it is something on your side (Firewall,AV) or any tool or ISP or...
I've added new experimental ssl setting. With next plugin update go to Settings-Plugins, search for rapidgator and enable ssl and check if that helps
__________________
JD-Dev & Server-Admin
Reply With Quote
  #7  
Old 10.10.2017, 15:41
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

In case the issue still happens, please provide a new logfile
__________________
JD-Dev & Server-Admin
Reply With Quote
  #8  
Old 10.10.2017, 21:50
rickylol rickylol is offline
Modem User
 
Join Date: Oct 2017
Posts: 4
Default

whats the proper way to let jdownloader through my firewall ?
i have windows 10
Reply With Quote
  #9  
Old 11.10.2017, 08:29
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

You don't have to change any firewall settings. Please do the update and enable the experimental ssl like described
__________________
JD-Dev & Server-Admin
Reply With Quote
  #10  
Old 11.10.2017, 14:51
borochris borochris is offline
Baby Loader
 
Join Date: Oct 2017
Location: Herts, UK
Posts: 5
Default

I have also been seeing the same thing. About 50% of downloads with rapidgator show disconnection problems, have a 5 minute delay then resume again.
Reply With Quote
  #11  
Old 11.10.2017, 15:05
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

@borochris: please try the experimental setting to enable ssl
__________________
JD-Dev & Server-Admin
Reply With Quote
  #12  
Old 11.10.2017, 16:37
borochris borochris is offline
Baby Loader
 
Join Date: Oct 2017
Location: Herts, UK
Posts: 5
Default

Quote:
Originally Posted by Jiaz View Post
@borochris: please try the experimental setting to enable ssl
I have now done so. Only had one small download to do and that went without interruption, though it did go considerably slower.
I will monitor it as and when I get more stuff to download over the next couple of days.
Reply With Quote
  #13  
Old 12.10.2017, 09:17
Malpholio Malpholio is offline
JD Beta
 
Join Date: May 2014
Posts: 55
Default

The new setting does work to stop disconnections, but as borochris says it's a lot slower. I've found it drops from an average speed of around 7.5MB/s to just over 2.

I'm currently playing about with using the speed limit function, which does seem to be having a positive effect in reducing the disconnects even when set slightly higher than my average download speeds.
Reply With Quote
  #14  
Old 12.10.2017, 11:07
borochris borochris is offline
Baby Loader
 
Join Date: Oct 2017
Location: Herts, UK
Posts: 5
Default

No disconnects with this setting but it is about 1/6 the speed
Reply With Quote
  #15  
Old 12.10.2017, 11:30
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

@borochris: such huge speed drop sounds like either cpu limit or very bad internet connection and very high packetdrop rate. SSL is much more sensitive to packetdrops.
How is the cpu usage with ssl enabled?
__________________
JD-Dev & Server-Admin
Reply With Quote
  #16  
Old 13.10.2017, 01:59
borochris borochris is offline
Baby Loader
 
Join Date: Oct 2017
Location: Herts, UK
Posts: 5
Default

The CPU usage on both my laptop and my firewall are minimal whilst downloading.
The difference of having that set are actually even worse.
Just tested with the same download and I can get 26-29 Mib/s with it off and 1.5-3 with it on

Last edited by borochris; 13.10.2017 at 09:30.
Reply With Quote
  #17  
Old 13.10.2017, 10:49
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

Such huge difference is not normal. Either something causes high paket drops or slows down https on purpose. But is the connection *stable* ?
__________________
JD-Dev & Server-Admin
Reply With Quote
  #18  
Old 13.10.2017, 10:52
borochris borochris is offline
Baby Loader
 
Join Date: Oct 2017
Location: Herts, UK
Posts: 5
Default

Yes, not seen a disconnect when using it but it is actually quicker to live with the 5 min disconnect than run at that speed. Is there any way to reduce the 5 minute wait before retry?
Reply With Quote
  #19  
Old 13.10.2017, 13:10
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 49,919
Default

Did you try to use a vpn and check connection stability with that ?
To me it looks like either the connection is very unstable or limited in upload (required for https) or there is some sort of traffic shaping going on. there is no reason why https should be that much slower than normal http
__________________
JD-Dev & Server-Admin
Reply With Quote
  #20  
Old 13.10.2017, 15:33
Malpholio Malpholio is offline
JD Beta
 
Join Date: May 2014
Posts: 55
Default

@Jiaz The instability happens with or without VPN. The low speed with https forced also happens through VPN or not.

@borochris you may want to try the solution posted in the plugin forum. it does seem to work and should still be faster than forced https.

Quote:
Originally Posted by Harald321 View Post
Hello,

I had the same problem for weeks now. None of the suggested solutions worked for me.

Today i set the Jdownloader to a Download Speed limit just slightly below my average download speed. I no longer have any disconnects /Network Errors.
It s not an optimal solution, since it does not solve the problem. But it works fine for me. The constant disconnects were such a pain!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 00:00.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.