[CrazyWolf]

Hello,

since yesterday Premiumax is no longer working. Downloads through the site are working, but jDownloader tries to download in free mode / tells the host is down.

Regards

[Jiaz]

Please provide logs https://support.jdownloader.org/Know...d-session-logs
and post logID here.
Also send example links/account info to support@jdownloader.org
Nothing changed at our side since 17.08

[CrazyWolf]

Log ID is:

jdlog://1268281887641/

I tested 2 Hosts, Filespace and Rapidgator (its on every file)
It dont recognize a premium account. Download through the premiumax page worked. Tested this morning and now, with same result.
Download seems to start but nothing happens, or it tells the host is down.

[CrazyWolf]

I deleted my premiumax account and readded it to jdownloader, now it seems to work again. Dont know what happend here.

[tony2long]

The message that you got is:
"There are too many attempts. Just refresh this page and try again."

Error handling is retry after 5 minutes.

[Jiaz]

Thanks for the feedback!

[CrazyWolf]

The problem comes again since yesterday. Download via premiumax website is working, jdownloader tells 'no account' or 'dllinknullerror'.

[Jiaz]

Please provide new logfile and post logID here

[CrazyWolf]

ID is:
06.09.16 15.43.58 <--> 06.09.16 15.45.55 jdlog://3371381887641/
Tried Uploaded here, error: dllinknullerror
After that i tried same link on the website, download worked

[Jiaz]

Contact them and ask what
"There are too many attempts. Just refresh this page and try again." should mean.
Log is full. Each time JDownloader tries to create link this is their response.

I have the same problem/same error message "dllinknullerror"

what I found out in the last few days: normally after a certain time/links or gb downloaded there was a premiumax captcha to solve (an old issue I think). if you don't solve this captcha download stopps after some retries and then the account goes to "temporarily deactivated". to re-activate the account you have to uncheck and check the account and solve a new captcha.

in my opinion the actual problem is caused by the case that no captchas appear during download, only when you delete and re-add the account in JD.

hope this helps....

[Jiaz]

That can be the reason JDownloader does not have any captcha handling at all

Can you provide screenshot of the captcha? Problem is, that log does not show any sign of captcha, nor does the error message signal any missing/wrong captcha. Would be best if anyone can contact them and ask for more information so we can update the plugin

[raztoki]

typical premiumax =[

raztoki

normally this captcha dialog appears:

[raztoki]

@ON31l
we don't dump login cookies for that message ("There are too many attempts. Just refresh this page and try again."). We could if you would prefer, but will mean more captcha events. Would be nice if premiumax actually reduced the requirement for captchas for customers that have paid premium service (not to have answer captchas).

[tony2long]

Maybe we can try re-login when we get that message and see how it goes.

[Jiaz]

A better/real API would be better solution! Or at least some information about the captcha

[mattyd]

I've had the same issue for about 4 days now as well. Re-adding the premiumax account has helped, although download speeds are sitting at less than a third of what they should be (400k).

Also noticed spiking in download speeds that sit at 400k for 5 seconds, then jump to full speed (1.8mb) then back down again and repeat....

I will keep and eye on it and post some logs if problems persist.

Come on Premiumax - get a proper API like we've been asking for YEARS!

Thx guys.

[mattyd]

Just restarted laptop and wireless router then did an ISP speedtest, I achieved over 3.1Mbs per second download rate.


How disappointing to startup JD only to find my PreMax speeds back to 300-400k..

Something has really fooked up somewhere, more than likely on the PreMax side of things.

I will look here for further updates on the issue.

@raztoki
@tony2long
it was annoying to solve the captchas (I read some other topics on the board), but I was fine with that....solving captchas to prevent my account being deactivated is faster than deleting my account from JD and add it again

but maybe I have to adapt the "workaround" to use my premax-account!