#1
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Captcha plugin not clicking checkbox
This has been working fine for me for years, but a few weeks ago, JDownloader stopped being able to click the checkbox in the Captcha once it's opened it in Chrome. The browser plugin seems fine, the captcha opens correctly, I can even see the mouse flicker and a random bit of text on the page gets selected, but not the checkbox. If I click it manually it's all good, the browser closes and JDownloader can download.
Any way to debug this? |
#2
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Hi,
please add more information e.g.: - Which browser are you using - Which OS are you using - Which kind of captcha did you get (see types listed in the help article below) Additionally, please go through this toubleshoooting guide (e.g. try with another browser). -psp-
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#3
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Hier auch.
Chrome Version 87.0.4280.141 (Offizieller Build) (64-Bit) Win 10 pro reCaptcha v2 |
#4
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Hi,
das Problem ist nun bekannt und es wird an einer Lösung gearbeitet. Jetzt ist aber erstmal Wochenende -> Nicht mit einer Lösungen und neuen Antworten bis mitte/ende nächster Woche rechnen! Grüße, psp
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#5
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My specs are:
Chrome 87.0.4280.141 (Official Build) (64-bit) Windows 10 Pro v20H2 reCaptcha v2 From translating the above I assume this is a known issue then? |
#6
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Yap it is known now and it is being worked on ...
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#7
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Schon 2 Wochenenden rum. Wollte nur mal nachhaken. Chrome hatte mittlerweile ein Update,Fehler ist noch da.
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#8
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Leider konnten nur sehr wenige User den Fehler zuverlässig nachstellen.
(Bei mir funktioniert es z.B. in 100% der Fälle zuverlässig.) Bitte melde dich nochmals per support@jdownloader.org bei uns (verlinke auch diesen Thread). Grüße, psp
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#9
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Still doesn't work for me. Is there any debugging I can provide?
Does the plugin take into account UI scaling? I'm on a high res display so have Windows UI scaling set to 150% Last edited by loner0102; 15.02.2021 at 10:09. |
#10
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#11
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Perhaps related (but on Firefox):
I have my system setup so that it opens the tab in the background (doesn't change focus to the browser). IF I focus the browser (on the captcha tab) before it finished loading, it WILL auto-check the checkbox. If I let it load completely in the background before I focus the tab, it never auto-checks the checkbox. I cannot change the setting to force focus, because that causes the tab to fail to load properly on ul.to (uploaded) due to a timing issue (it throws a "cannot connect to recaptcha" error, which doesn't happen if it loads in the background), plus one thing I absolutely despise is having the focus ripped away from whatever I'm doing. |
#12
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@dabrown
Please also contact us via E-Mail! -psp-
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#13
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To everyone who has reported this issue:
Are you using Windows and did you set the scale factor to a value over 100%? I'm talking about Windows Settings -> Display -> Scale and layout -psp-
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#14
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No.
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#15
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In case you haven't already contacted us again via E-Mail, please do this and ask for a Teamviewer session.
-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#16
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any fix
is there any fix for this yet other than putting scale and layout back to 100%? mines at 125%.
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#17
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@tbeaux: I'm sorry but not in near future because the underlying issue *sits* deeper. The scaling factor also influences the *please click xy* in Java as well the *please create screenshot from region xy*.
This needs more time because there are os scaling, browser scaling/zoom and the java coordinates issue involved.
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JD-Dev & Server-Admin |
#18
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uBlock?
Hello all,
just wondering: If you have uBlock Origin and uMatrix installed in Chrome - how do I configure exceptions for these two so that the captcha can be displayed? Currently, I only get the Skip and Cancel buttons but the captcha isn't displayed at all. As this sometimes also happens on other web pages and uBlock and uMatrix have then to be switched off or disabled for the captchas to work, I assume that this is the same situation here. Are you aware of any exceptions / rules that can be set up in uBlock Origin and uMatrix so that I do not have to turn them off entirely while jDownloader is running? Last edited by DAC324; 26.08.2021 at 16:02. |
#19
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@DAC324: can't tell for sure but it's important to allow google on those sites as well as javascript
also maybe localhost must be allowed/whitelisted for the initial page
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JD-Dev & Server-Admin |
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