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  #1  
Old 21.05.2022, 22:23
Korben Korben is offline
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Default Rapidgator connection probs

Last couple weeks I will add links and I keep getting connection problems with Rapidgator premium in Jdownloader. I keep having to disable and enable/ force download every couple minutes. It makes downloading so frustrating and almost unusable
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  #2  
Old 23.05.2022, 13:10
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Jiaz Jiaz is offline
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@Korben: create a rule to disable free downloads, then JDownloader will wait for timeout and auto continue with your premium account, see https://support.jdownloader.org/Know...-free-download

About your connection issues, please create a log, see https://support.jdownloader.org/Know...d-session-logs and post shown logID here. Wait for error to happen and then create the log
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  #3  
Old 24.05.2022, 15:57
Chews23 Chews23 is offline
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I'm experiencing the same issue. Rapidgator was fine up until about four weeks ago. Nothing changed whatsoever in any hardware or software other than JD updates. Now RG will only run for a few minutes before pausing and then doing the 4min wait to restart.
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Old 24.05.2022, 16:20
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@Chews23: no changes from our side and the reported issue is indeed not new and *exists* for longer time to many ppl. Please create a log like adviced
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Old 25.05.2022, 19:57
Chews23 Chews23 is offline
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Here you go - 25.05.22 18.21.12 <--> 25.05.22 18.58.05 jdlog://7200035302851/
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  #6  
Old 27.05.2022, 12:04
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@Chews23: your onnections to rapidgator are getting killed
java.net.SocketException: Connection reset
Try to set max connections/chunks to 1 and see if that helps
Do you use a fritzbox router?
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  #7  
Old 27.05.2022, 13:32
Korben Korben is offline
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Here is my log

After this I tried just one connection and was still doing the same thing


27.05.22 12.26.06 <--> 27.05.22 12.30.19 jdlog://9800035302851/
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  #8  
Old 27.05.2022, 16:04
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@Korben: log does not indicate the change. I mean max connections/chunks set to 1, not max downloads . you have to stop the downloads, then change to 1 and try again
Please create a new log.
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  #9  
Old 21.06.2022, 22:33
Faiakes Faiakes is offline
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Default Rapidgator - Can't connect at all

It says:

"Cannot add Account because Wrong e-mail or password."

However, the login is correct as I can access rapidagator through their website fine.

21.06.22 23.29.00 <--> 21.06.22 23.30.08 jdlog://5601035302851/
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  #10  
Old 22.06.2022, 10:38
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@Faiakes: RG states that your logins are wrong
Quote:
{"response":null,"status":401,"details":"Error: Wrong e-mail or password."}.
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Old 22.06.2022, 16:27
Faiakes Faiakes is offline
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Quote:
Originally Posted by Jiaz View Post
@Faiakes: RG states that your logins are wrong
Yet with the same login details I can access rapidgator via their website...

Could it be that rapidgator plugin is stuck after an update?
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  #12  
Old 22.06.2022, 16:37
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@Faiakes: The ones you enter in JDownloader are wrong. In doubt check browser auto complete values (in browser settings).
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Old 22.06.2022, 16:39
Faiakes Faiakes is offline
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Quote:
Originally Posted by Jiaz View Post
@Faiakes: The ones you enter in JDownloader are wrong. In doubt check browser auto complete values (in browser settings).
Hi

I already did that. I wouldn't have posted here otherwise.
I am manually entering the details from the browser, the browser logs in, JD2 does not.
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  #14  
Old 22.06.2022, 16:41
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@Faiakes: I can tell you for sure the logins you've entered in JDownloader are wrong. As the log is a debug log, it contains the logins and a simple test in browser shows the same error. Are you using IP whitelisting feature for RG? maybe in browser you use VPN/Proxy?
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  #15  
Old 22.06.2022, 17:19
Faiakes Faiakes is offline
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Quote:
Originally Posted by Jiaz View Post
@Faiakes: I can tell you for sure the logins you've entered in JDownloader are wrong. As the log is a debug log, it contains the logins and a simple test in browser shows the same error. Are you using IP whitelisting feature for RG? maybe in browser you use VPN/Proxy?
Hi

No whitelisting used, no VPN in browser.
It seems JD2 is unable to accept new login details for rapidgator.
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  #16  
Old 22.06.2022, 17:20
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@Faiakes: have you tried to remove/add the account again? what do you mean *unable to accept*?
You have to modify/change existing account and not add new account again as it will not add because of same username. You will have to modify/change existing or remove/add again.
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Old 22.06.2022, 17:21
Faiakes Faiakes is offline
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Quote:
Originally Posted by Jiaz View Post
@Faiakes: have you tried to remove/add the account again? what do you mean *unable to accept*?
You have to modify/change existing account and not add new account again as it will not add because of same username. You will have to modify/change existing or remove/add again.
Hi

I did yes. I deleted the old account and tried reentering with new login. no luck.
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  #18  
Old 22.06.2022, 17:22
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@Faiakes: Let's do a quick teamviewer session and solve this together for good contact us via support@jdownloader.org
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  #19  
Old 22.06.2022, 17:36
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@Faiakes: Thanks for teamviewer pw was wrong and password reset did the trick
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  #20  
Old 22.06.2022, 17:37
Faiakes Faiakes is offline
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Quote:
Originally Posted by Jiaz View Post
@Faiakes: Thanks for teamviewer pw was wrong and password reset did the trick
Thank you!
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