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  #1  
Old 21.04.2018, 17:39
onthroughtime onthroughtime is offline
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Default Userscloud login pluggin broken

jdownloader has a red circle with the white line on the userscloud logo at the bottom of the window where the login stuff appears and says the plugin is broken and to contact jdownloader support

hopefully i posted this in the correct forum section
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  #2  
Old 22.04.2018, 09:23
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tony2long tony2long is offline
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Please upload the log with debug mode enabled in advanced settings.
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Old 23.04.2018, 14:02
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Jiaz Jiaz is offline
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Please enable Settings-Advanced Settings-Log.debugmodeenabled
and restart JDownloader. Then remove/add the account again and create a log, see https://support.jdownloader.org/Know...d-session-logs and post shown logID here
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Old 23.04.2018, 18:02
onthroughtime onthroughtime is offline
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Quote:
Originally Posted by Jiaz View Post
Please enable Settings-Advanced Settings-Log.debugmodeenabled
and restart JDownloader. Then remove/add the account again and create a log, see **External links are only visible to Support Staff**... and post shown logID here
don't know if a problem someone else had with userscloud fixed this problem or logging in in debug mode fixed it but either way it works now
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Old 23.04.2018, 18:25
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Thanks for the feedback. Debug mode doesn't fix itWhen it happens again,please provide a debug log like described
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  #6  
Old 02.06.2018, 18:55
netgearjd netgearjd is offline
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Have the exact same problem and found this thread after searching.

UsersCloud_Login_Plugin_Broken.png

Here's the log:

Spoiler:
02.06.18 22.23.50 <--> 02.06.18 22.24.56 jdlog://0211954433151/
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  #7  
Old 03.06.2018, 06:51
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Blocked by your ISP/country.
Please try again.
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  #8  
Old 04.06.2018, 18:28
netgearjd netgearjd is offline
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Strange, didn't know that was the case. However since they're not clever/competent enough to block https links, I assume you added that as a fallback measure now? Thanks for the fix!

BTW can you also pull down the favicon using **External links are only visible to Support Staff****External links are only visible to Support Staff** instead of http? Currently the code for that must still be using http and so the favicon doesn't load for me:

UsersCloud_No_Favicon.png

Last edited by netgearjd; 04.06.2018 at 18:34.
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  #9  
Old 04.06.2018, 18:36
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Yes, plugin now switched to https
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Old 04.06.2018, 18:40
netgearjd netgearjd is offline
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I edited my post above. Did you see the comment about the favicon not loading? Can you please fix that too?
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  #11  
Old 04.06.2018, 18:42
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will update favicon loader to prefer https over http, wait for next core update
favicons will refresh automatically after some time
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  #12  
Old 04.06.2018, 18:57
netgearjd netgearjd is offline
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Thanks, will wait for the next core update and get back to you if there are any further issues in this regard.

BTW please take a look at this related thread: https://board.jdownloader.org/showthread.php?t=77809
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  #13  
Old 04.06.2018, 19:07
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Update is already available and I've already commented on the other thread
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  #14  
Old 05.06.2018, 15:59
netgearjd netgearjd is offline
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After the latest updates my copy's Core is at revision #39351 but the favicon is still the generic one. I even deleted the login details and readded the account but it made no difference. Do I need to do something else to get the icon to show up? Perhaps delete a cached version or something...?
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  #15  
Old 05.06.2018, 16:09
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The icon is cached and auto refreshed. This is not conntected to account.
You can force refresh by resetting Settings-Advanced Settings-FavIcons.lastrefresh and restart JDownloader
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  #16  
Old 05.06.2018, 20:01
netgearjd netgearjd is offline
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Fantastic, looks and works fine now. Thanks to everyone involved.
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  #17  
Old 06.06.2018, 09:27
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You're welcome
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