A users' JD crashes and the first thing to ask is:
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Originally Posted by Jiaz
Do you have Nero installed?
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#1
01.07.2015, 17:43
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JD2 cannot check datafile account
JD2 reports that it cannot check Datafile premium account status...temp disabled for 4min ... continuously. HOWEVER, IF I log into web page, it recognizes me as premium THEN JD2 will load account and function
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#3
01.07.2015, 18:24
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Please provide logfiles! (Go to settings-advanced settings-> search for debug and enable "log debug mode", then restart jd. try to add/check account and Menu -> Help -> Create log and give logID)
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JD-Dev & Server-Admin
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#4
01.07.2015, 18:49
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same issue here
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#5
02.07.2015, 09:23
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Quote:
__________________
JD-Dev & Server-Admin
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#6
03.07.2015, 02:49
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02.07.15 19.34.17to02.07.15 19.37.52 jdlog://6714142225341/datafile
I don't know where it put the file...did you get it automatically?
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#7
03.07.2015, 06:00
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socket timeout issue
--ID:107TS:1435883738306-7/2/15 7:35:38 PM - [] -> java.net.SocketTimeoutException: connect timed out
__________________
raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :]
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#8
03.07.2015, 06:27
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That socket issue comes from their API, we need non API login, the code seems available but can not be used / chosen.
__________________
FAQ: How to upload a Log
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#9
03.07.2015, 07:07
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it was requested by the provider exclusively use API, hence no user choice.
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raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :]
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#10
03.07.2015, 16:24
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confused
what do all of these replies mean? I don't understand...
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#11
03.07.2015, 17:14
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Quote:
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:
A users' JD crashes and the first thing to ask is: Quote:
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#12
03.07.2015, 17:34
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they get socket issues, some work some don't. Maybe I'll add some code to retry each request 5 times.
__________________
raztoki @ jDownloader reporter/developer http://svn.jdownloader.org/users/170 Don't fight the system, use it to your advantage. :]
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#13
04.07.2015, 06:30
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Quote:
Since you are a premium user, you can ask Datafile support to make sure their API server works well, or ask them to permit JD to use site / non API support if their API fails.
__________________
FAQ: How to upload a Log
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#14
04.07.2015, 16:18
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thanks.
I will enter a support ticket on DataFile to do below: thanks
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#15
15.07.2015, 15:48
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working MUCH better now
I entered support ticket at DataFile.com -- they did something and it is much better -- If you made any API changes, or whatever, IT IS working.
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#16
15.07.2015, 15:51
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?
__________________
JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:
A users' JD crashes and the first thing to ask is: Quote:
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