hello I have a problem with jdownloader since few days,before that every thing was working perfectly,it's doesn't want to download any more,for example for megaupload a message apperas wait 25min before downloading!!!!!!!!!!!!!
and when i start the program it doesn't want to auto download as it was before.
Please help me I need this excellent program

[Jiaz]

i need a logfile and if possible screenshot
(autodownload: maybe disabled in settings?)
logfile with: menubar ? log, then uploadbutton and then give url

the auto download is on
here some screen : please help
**External links are only visible to Support Staff****External links are only visible to Support Staff**

and the capture with time wait :
**External links are only visible to Support Staff****External links are only visible to Support Staff**

Here are detailed instructions for logging :-

1) Set logging level to ALL in Settings -> Basics -> General -> Logging.
2) Perform the actions that lead to the problem.
3) You'll find the log tab in ? -> Show log.
4) Click Upload log and post the URL here.

You'll find the log tab in ? -> Show log.

I have nothing found
I have restarted jdownloader and nothing no log problem ?

[Jiaz]

menubar (above buttons), then ?, then logfile
then click the uploadbutton under the log and post url here

do this AFTER the problem occurs.
from your screenshot i think its normal waittime when traffic limit is reached, but logfile can tell me more

I have done this :
http://jdownloader.org/_media/knowle...jd_log_all.png

after restart this don't appears in jdownloader

http://jdownloader.org/_media/knowle...ng?w=800&h=505

the problem still always with wait time even if the time is finished it restart again
25min to wait without downloading

[tony2long]

See the picture above, click "?" and click "show log" then the log tab will appear.

[Jiaz]

please visit supportchat
http://jdownloader.org/knowledge/chat
and lets do a teamviewer.com session

I have done it the log
**External links are only visible to Support Staff****External links are only visible to Support Staff**

so what next

please found what is the problem

please help I need jdownloader

[Jiaz]

jd is completely blocked from internet. it cannot reach a single website!

do you need to use a proxy? if so please setup in settings

if not then something blocks java from internet
please add java.exe and javaw.exe to the exclude list of your firewall

what firewall/antivirus do you have?

I have kaspersky 2010.
but jdownloader was working a few day ago,very strange

If you allow updates for jD the virus software may get confused and starts blocking jD.

how can I configure kaspersky 2010 ?

I have add it jdownloader and java to threats and exclusion list and every thing now is going all right.
Thanks to all the team jdownloader for help:angel::angel::angel::angel:

sorry the same problem is returned back,I don't know what to do any more:outch::unsure:
please help

[Jiaz]

http://jdownloader.org/knowledge/wik...kaspersky-2010

thank you.it's work