[chriskirza]

19.03.18 23.34.58 <--> 19.03.18 23.40.07 jdlog://5048554433151/

even with 1 download and 1 chung i get connection error
i tried in browser. All the links gave me Failed - network error or speed very slow.

[Jiaz]

So it happens in browser as well?
Can you test with different internet connection? Maybe at a friend?
To check if it's caused by local setup/firewall/av or ISP.
You could also test with VPN and see if that helps.

[chriskirza]

i could test it somehow.i will also have a look with VPN.
I disabled firewall and AV and still get the connection problem.

[JVega]

I'm trying to log in to a Rapidgator account, but it says Cannot check account. Will someone please check if this log shows anything?

30.04.18 21.38.31 <--> 30.04.18 21.41.15 jdlog://4576754433151/

[tony2long]

Debug is not enabled, can't see the reason.

[JVega]

Originally Posted by tony2long

Debug is not enabled, can't see the reason.

Sorry, hopefully this one works. After I think I enabled debug, I restarted the program and refreshed the account, resulting in the cannot check account again.

01.05.18 09.20.19 <--> 01.05.18 09.22.11 jdlog://7007754433151/

[tony2long]

Your JD got connection problem, usually caused by anti virus / firewall.
----------------ConnectionExceptions-------------------------
0:rapidgator.net/195.211.221.116:443|connect timed out

[JVega]

Originally Posted by tony2long

Your JD got connection problem, usually caused by anti virus / firewall.
----------------ConnectionExceptions-------------------------
0:rapidgator.net/195.211.221.116:443|connect timed out

Okay, I'm using Windows Defender for Windows 10. I tried turning off the virus and firewall protection, restarting JDownloader, and refreshing the account. The connection problem seems to still be there. Are there other possibilities that can cause this?

I successfully tried logging into over 25 free premium rapidgator logins before this connection problem. Not sure if trying a bunch of different logins has anything to do with it.

[Jiaz]

mass (failed) logins can easily result in (temporarily) firewall block from rapidgator.
Also check if you still can reach website in browser

[JVega]

Originally Posted by Jiaz

mass (failed) logins can easily result in (temporarily) firewall block from rapidgator.
Also check if you still can reach website in browser

Ah, you're right! I didn't consider that because I searched rapidgator and followed the top result to try and log in, but now I realize it was support.rapidgator that I tried, which I now understand is separate. Indeed, I'm unable to reach the main website.

Thanks both of you for the help.

[Jiaz]

Thanks for the feedback!

[Thanos92]

Hey! I download from my Dedi and i get 40-50mbps download speed! Why ?
From other hoster i get over 100mbps!

Thanks!

[Jiaz]

Your internet connection speed has nothing to do with the download speeds you will get from different services. Speeds depends on routing/bandwidth/peering/latency and much more. What is *slow download* in your case? Did you check in browser/wget? Maybe your dedicated server is blacklisted? Many services throttle/block dedicated servers.

[Thanos92]

From browser is also slow! What can i do ?

[Jiaz]

In case it's slow in browser as well, chances are high that the host throttles the download from your dedicated server. In doubt you can contact their support

[kRz4tw]

Hey,

i got a problem, my downloads on rapidgator.net are aborting all the time.

JD starts the downloady after the waittime I get the captcha and solve it and the download starts.
After a few minutes at max the download just stops and I get the "You have reached your hourly downloads limit" message.

01.10.18 16.06.38 <--> 04.10.18 15.30.41 jdlog://3151464433151/

Max connections is set to 1, none of the boxes in the Plugin are checked and I use a rapidgator free account on a Win7 x64
machine with AntiVir.

Any ideas what might cause this, I dont have this problem with any other hoster?

Thanks in advance

[Jiaz]

Log shows that the download stalls at the end of the download and fails with
SocketTimeoutException: Read timed out
As it happens at the end of the file/download, it's very likely to be caused by firewall/av as it would try to scan the completed file/download and that causes the timeout.

To check if this is caused by something on your setup (firewall, av...) you could boot up a Linux USB Distro(eg Ubuntu Live Desktop) and do a test download from there and check if it happens as well.

[kRz4tw]

It doesnt happen at the end of the download, on a 1GB file it usually happens at 60 to 80MB. Might be you´ve seen a file finish eventually downloading after I loaded dozens of those 60-80MB chunks of the file (rapidgator allows to continue aborted dls on a free account).

I´m using only AntiVir and Windows firewall and dont get a message from either when the dl aborts, it also doesnt happen to any hoster. I´m honestly not suspecting the firewall.

Any other ideas?

Thanks

[Jiaz]

ReadTimeout happens when JDownloader/Application is waiting for data and longer than x seconds no new data arrives. In this case longer than 60 seconds no more data on network and those can be caused by server issues/ISP/routing but from experience over many many years (you can search in this forum), it's very very/nearly always caused by firewall/av. That's why I suggested to test a live linux distro (different setup) and in case it fails there as well, the cause is outside of your setup/system.

[kRz4tw]

I tried downloading on my Pi, same thing.

I did some further investigation and seem to have figured out what triggers the abort though.

If I start the download and leave it alone, do nothing else on the machine or smartphone or whatever, the download goes on until its finished.
If I do some little browsing the web or watching youtube the downloadspeed throttles down and eventually aborts. I´m on a very slow internet so a rapidgator download and some browsing or youtube saturate my bandwidth.

I see the download speed decreasing with every hoster if I do that, sometimes down to 5kB/s but the download never aborts and once I stop browsing it throttles back up to normal speed. On rapidgator it just can´t handle this throttling down it seems.

Is there a way to set the threshold befor the download aborts, I figure I´d try this to see if the download "catches itself again"?

Thanks