JDownloader Community - Appwork GmbH
 

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 05.04.2017, 01:11
Patr100 Patr100 is offline
JD VIP
 
Join Date: Jan 2010
Posts: 498
Default keep2Share links showing as offline

keep2Share links showing as offline in JD but are online in browser

sample links

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

logfile

04.04.17 18.10.47 <--> 04.04.17 18.10.46 jdlog://2704089150841/
Reply With Quote
  #2  
Old 05.04.2017, 01:43
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 17,611
Default

shows up as online here
you log is clean, though shows the links are already within linkgrabber, as dupe entry is shown.
Code:
--ID:567TS:1491343573976-04/04/17 23:06:13 -  [jd.controlling.linkcollector.LinkCollector$11(run)] -> Filtered Dupe: keep2share.cc://uid
raztoki
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #3  
Old 05.04.2017, 01:54
Patr100 Patr100 is offline
JD VIP
 
Join Date: Jan 2010
Posts: 498
Default

They're in the linkgrabber list but they still show as offline
(see attached screen cap)
Attached Thumbnails
Capture.JPG  
Reply With Quote
  #4  
Old 05.04.2017, 02:18
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 17,611
Default

I don't doubt the results, as anything can happen.

can you please provide debug log from session that contains you (pre delete link) and re-add them, on offline upload log. https://support.jdownloader.org/Know...d-session-logs

raztoki
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #5  
Old 05.04.2017, 02:27
Patr100 Patr100 is offline
JD VIP
 
Join Date: Jan 2010
Posts: 498
Default

Quote:
Originally Posted by raztoki View Post
I don't doubt the results, as anything can happen.

can you please provide debug log from session that contains you (pre delete link) and re-add them, on offline upload log. **External links are only visible to Support Staff**...

raztoki
I dont understand what you now want that is any different as I already gave you a log file?

I've deleted them from the Link Grabber and added again.
They still show as offline in link grabber.
04.04.17 18.10.47 <--> 04.04.17 17.58.41 jdlog://6904089150841/

Last edited by Patr100; 05.04.2017 at 02:31.
Reply With Quote
  #6  
Old 05.04.2017, 06:54
tony2long's Avatar
tony2long tony2long is offline
English Supporter
 
Join Date: Jun 2009
Posts: 6,507
Default

Works for me too.
Please find keep2share log in folder \logs before uploading the log, because that's what we need to see.
__________________
FAQ: How to upload a Log
Reply With Quote
  #7  
Old 05.04.2017, 07:23
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 17,611
Default

first log file isn't in debug mode, second I can tell isn't either as http/s requests are not made to keep2share either.

raztoki
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #8  
Old 05.04.2017, 12:10
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

Please enable log debug mode first. Go to Settings-Advanced Settings- search for debug and enable log debug mode, then restart JDownloader and create new log. remove links from list and add them again
__________________
JD-Dev & Server-Admin
Reply With Quote
  #9  
Old 05.04.2017, 15:15
mero4711 mero4711 is offline
Tornado
 
Join Date: Sep 2010
Posts: 225
Default

Same here. Keepshare links are (falsely) shown as offline in the "Linksammler" screen.

Maybe this only happens when the KS-server says you have to wait for the next file to download. I don't know yet.
Reply With Quote
  #10  
Old 05.04.2017, 15:18
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

It happens because they silently switches to their new website.
Please update your JDownloader and in case it happens again, please create new log, see my previous post
__________________
JD-Dev & Server-Admin
Reply With Quote
  #11  
Old 05.04.2017, 15:20
mero4711 mero4711 is offline
Tornado
 
Join Date: Sep 2010
Posts: 225
Default

log: 05.04.17 14.18.16 <--> 05.04.17 14.18.52 jdlog://1434089150841/
Reply With Quote
  #12  
Old 05.04.2017, 15:21
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

It is important to create a debug log! or lets do a teamviewer session, send me id and pw to support@jdownloader.org
__________________
JD-Dev & Server-Admin
Reply With Quote
  #13  
Old 05.04.2017, 15:21
Patr100 Patr100 is offline
JD VIP
 
Join Date: Jan 2010
Posts: 498
Default

I enabled debug, restarted and tried to add sample K2Share links
still showing as offline

**External links are only visible to Support Staff****External links are only visible to Support Staff**

**External links are only visible to Support Staff****External links are only visible to Support Staff**

05.04.17 13.15.53 <--> 05.04.17 02.44.44 jdlog://2434089150841/
Reply With Quote
  #14  
Old 05.04.2017, 15:22
mero4711 mero4711 is offline
Tornado
 
Join Date: Sep 2010
Posts: 225
Default

I'm using the latest version Apr 05 11:33:45
36509
Reply With Quote
  #15  
Old 05.04.2017, 15:23
mero4711 mero4711 is offline
Tornado
 
Join Date: Sep 2010
Posts: 225
Default

the log above:

log: 05.04.17 14.18.16 <--> 05.04.17 14.18.52 jdlog://1434089150841/

was created in debug mode (after restarts)

"Log: Debug Mode" enabled
Reply With Quote
  #16  
Old 05.04.2017, 15:31
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

Found the cause, thanks
__________________
JD-Dev & Server-Admin
Reply With Quote
  #17  
Old 05.04.2017, 15:34
Malpholio Malpholio is offline
JD Fan
 
Join Date: May 2014
Posts: 71
Default

Hopefully you have enough logs already, but a couple of other bits that may or may not help the troubleshooting.

1) If you right click the offline file and select check online status it will show them as online and allow you to download them.

2) Since it's been doing this I've also been getting plugin outdated errors in account manager for K2S.

Not sure if the second is linked to using a proxy service, when I first started using a proxy it used to return an error along the lines of cannot check your account from the current connection.
Reply With Quote
  #18  
Old 05.04.2017, 15:35
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

Please try again after next update
__________________
JD-Dev & Server-Admin
Reply With Quote
  #19  
Old 05.04.2017, 15:37
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

Quote:
Originally Posted by Malpholio View Post
2) Since it's been doing this I've also been getting plugin outdated errors in account manager for K2S.
Please provide a debug logfile as described in https://board.jdownloader.org/showpo...89&postcount=8
remove/add the account again
__________________
JD-Dev & Server-Admin
Reply With Quote
  #20  
Old 05.04.2017, 15:40
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

Update is live
__________________
JD-Dev & Server-Admin
Reply With Quote
  #21  
Old 05.04.2017, 16:34
mero4711 mero4711 is offline
Tornado
 
Join Date: Sep 2010
Posts: 225
Default

THX

Cool, I didn't need to update & restart and it works.

Can JD get some updates without the general update function?
Reply With Quote
  #22  
Old 05.04.2017, 16:41
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

Plugin updates can be installed in background without need to restart
I've also released another update to fix premium support
__________________
JD-Dev & Server-Admin
Reply With Quote
  #23  
Old 05.04.2017, 16:49
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

Please test again new update
__________________
JD-Dev & Server-Admin
Reply With Quote
  #24  
Old 05.04.2017, 17:17
mero4711 mero4711 is offline
Tornado
 
Join Date: Sep 2010
Posts: 225
Default

I think Malpholio has to do that. I don't have KS premium.
Reply With Quote
  #25  
Old 05.04.2017, 17:38
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

I just wait for new feedback. Updated plugin for fixed premium is already live
__________________
JD-Dev & Server-Admin
Reply With Quote
  #26  
Old 05.04.2017, 20:44
soulforged
Guest
 
Posts: n/a
Default

I get "an error occured" after new update (premium user)

Last edited by soulforged; 05.04.2017 at 23:38.
Reply With Quote
  #27  
Old 06.04.2017, 01:27
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 17,611
Default

@soulforged

Jiaz made changes after your comment&edit
should be working now right?
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #28  
Old 06.04.2017, 09:43
Malpholio Malpholio is offline
JD Fan
 
Join Date: May 2014
Posts: 71
Default

Sorry I went offline after making the post.

This morning's testing shows that the issue has been fixed.

Thank You.
Reply With Quote
  #29  
Old 06.04.2017, 10:18
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

Thanks for the feedback!
__________________
JD-Dev & Server-Admin
Reply With Quote
  #30  
Old 06.04.2017, 19:33
soulforged
Guest
 
Posts: n/a
Default

I still get "an error occured" error while trying to download k2s premium. Didn't get an update. Removed then added premium account, restarted jD, still the problem persists.

Edit: solved after chosing "direct links" from k2s options and starting download in browser then starting download on another link in jD.

Last edited by soulforged; 06.04.2017 at 19:49.
Reply With Quote
  #31  
Old 07.04.2017, 09:58
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,290
Default

In case it happens again, please provide a logfile, thanks.
__________________
JD-Dev & Server-Admin
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 02:14.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.