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  #1161  
Old 24.07.2011, 17:57
Mr.Xbox
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Default [Fileserve] Waiting for new IP Problem

Hey guys! I'm new to this forum and have been experiencing problems using Fileserve. I have recently started downloading Rainbow Six Vegas 2, When Problem Struck, It said I had to wait for a new IP. So I waited 15 Min, but the problem reoccurred. Soon it said I reached the daily limit so I turned my laptop off and went to bed. This morning I came back on just to experience the same problem. I have tried their website but that does not work either. I have tried using the program [Hide IP] but that has also failed. If someone could please help me I would be Grateful. I have enclosed a photo of the problem hoping it helps!
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File Type: png Fileserve.png (96.7 KB, 262 views)
  #1162  
Old 24.07.2011, 18:03
Mr.Xbox
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Edit: I have been using the browser Google chrome
  #1163  
Old 24.07.2011, 18:15
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pspzockerscene pspzockerscene is offline
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@Mr.Xbox
You have to change your IP or wait till the limit is over...

GreeZ pspzockerscene
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #1164  
Old 01.08.2011, 19:18
pixelter
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Hello, thanks for Jdownloader !
The Fileserve plugin seems to be Out of Date. Here's my log
http://jdownloader.org/pastebin/47788

Thanks
  #1165  
Old 01.08.2011, 19:28
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pspzockerscene pspzockerscene is offline
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Bugtracker ticket:


GreeZ pspzockerscene
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #1166  
Old 02.08.2011, 19:35
pixelter
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Problem seems to be solved. I think Fileserve have some problems because sometimes i have the message "hoster problem".
  #1167  
Old 02.08.2011, 20:03
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pspzockerscene pspzockerscene is offline
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The message must not be correct but indeed they often have serverproblems...

GreeZ psp
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JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #1168  
Old 04.08.2011, 01:29
D4ng3r
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yesterday I bought fileserve premium to maximize my downloads and it worked fine for a few hours but then is started to tell me disconnect? and counting minutes.
I also tried to change ip, restart modem, restart pc and that didn't help...

got any clue why?
  #1169  
Old 04.08.2011, 08:12
remi
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First test your account in your browser. If your password contains special characters, please change it.

Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.

Then remove your account, restart jD, and add the account again.

If this wouldn't work, please provide (some example links and) a complete and detailed log.
  #1170  
Old 04.08.2011, 19:11
D4ng3r
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hey, thanks for the reply.
the ways you advised did not work for me so here is my log.

http://jdownloader.org/pastebin/48214
  #1171  
Old 05.08.2011, 08:06
remi
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Please also send your account data to support@jdownloader.org and refer to your log.
  #1172  
Old 05.08.2011, 10:46
D4ng3r
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whats my account data?
  #1173  
Old 05.08.2011, 10:56
remi
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Your fileserve premium account data is your Login and Password.
  #1174  
Old 06.08.2011, 09:23
baboano
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Angry wrong expire date in premium host

Hi, Jdownloader shows wrong expire date as "expired", but I have about 45 days valid fileserve premium account. so I cannot enable my account and plugin.

thanks in advance for help.
  #1175  
Old 06.08.2011, 09:38
remi
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Did you verify your account in your browser?
  #1176  
Old 06.08.2011, 09:55
baboano
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Yes I verified it in fileserve web site.

I found a bad workaround solution also, it stated the account is ok.;
first I enable the host account and then jdownloader starts downloads in the download list with plugin till it disables the plugin. After disabled account, I re-check enable for the account, and again disables...
  #1177  
Old 06.08.2011, 09:58
remi
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Something might be blocking jD's account check.

Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.
  #1178  
Old 06.08.2011, 11:52
baboano
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Thanks for the help. I have solved the problem.
  #1179  
Old 06.08.2011, 13:35
zixer92
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Default Serious problem

Hello. Im in deep need of help.

Heres my log.

http://jdownloader.org/pastebin/48426

the problem is hoster problem please wait on a fileserve premium with reconnect disabled and directly connected to a modem. All is setup with firewall and AV
  #1180  
Old 07.08.2011, 08:55
remi
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If you can download the files with your browser, I recommend to :-

1) Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.

2) Reduce the Max.Con. setting (bottom right corner of jD window) to 1. Reset the affected links.

First test your account in your browser. If your password contains special characters, please change it.

Then remove your account, restart jD, and add the account again.

If this wouldn't work, please wait for a programmer to analyse your log.
  #1181  
Old 08.08.2011, 15:11
zixer92
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didnt work but thanks.

Now it just gets stuck at connecting. Its very strange.

What is a team viewer session ? That sounds like my last chance of figuring out.
  #1182  
Old 08.08.2011, 22:54
globus999 globus999 is offline
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Quote:
Originally Posted by zixer92 View Post
didnt work but thanks.

Now it just gets stuck at connecting. Its very strange.
I can confirm this. I am also premium and have a long list of files to dl. It works for a little while and then it gets permanently stuck in "Connecting" mode. Reset does not work. If I increase Max Con and Max Dls the new connections work for a while and then they get stuck. It has nothing to do with old dls versus new dls in the hoster. The issue happens on both.
  #1183  
Old 09.08.2011, 09:47
remi
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Please read my post #1177.

Quote:
Originally Posted by zixer92 View Post
didnt work but thanks.

Now it just gets stuck at connecting. Its very strange.

What is a team viewer session ? That sounds like my last chance of figuring out.
If you have a virus or firewall software on your PC then one of them might be blocking access to the Internet.

TeamViewer is a program you need to install. You can then use the JDChat extension to contact customer support.
  #1184  
Old 09.08.2011, 09:58
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Jiaz Jiaz is offline
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try to use opendns. the host offline messages can be a sign that dns is not up2date or the fileserver server is really having issues.
fileserve lately has a lot server issues (offline, bad speed...connection issues)
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  #1185  
Old 12.08.2011, 05:38
PradeepSingh
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Default Jdownloader ServerError

I need help regarding my Fileserve Account . I am unable to download my files as it will keep showing ServerError wait 15mins . I am using Singtel for my internet .

Is there anyway i can download it as normal ?
  #1186  
Old 12.08.2011, 08:50
Jiaz's Avatar
Jiaz Jiaz is offline
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can you download in browser?
remove java, reboot and reinstall java again (pay attention to the used java version, it must be the same as before!)
you can also try to remove the account in jdownloader
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  #1187  
Old 12.08.2011, 10:33
remi
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@PradeepSingh

First test your account in your browser. If your password contains special characters, please change it.

Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.

Then remove your account, restart jD, and add the account again.

If this wouldn't work, please provide (some example links and) a complete and detailed log.
  #1188  
Old 13.08.2011, 09:36
andy1010
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hello all
i am from Hong Kong.
fileserve blocks all HK ip so I cannot download via web
in JD it prompts plugin error
how can i solve this problems?
  #1189  
Old 13.08.2011, 11:00
Jiaz's Avatar
Jiaz Jiaz is offline
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when you cannot download via browser, its little 2 no chance at all that jd can download
i guess you have to use a proxy/vpn
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  #1190  
Old 13.08.2011, 17:53
yijing
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Quote:
Originally Posted by jack_diniro View Post
Hi all SG friends,

If you guys can't managed to download fileserve files, it should be because our ISP is blocking us. DAMNIT!~
Assuming you are from Sin***t or St**h*b*

I have a post mention earlier on how to by pass this problem..

http://board.jdownloader.org/showthr...=22069&page=17

This hopefully helps the rest of the world who are having problems as well.
Thank you!
it's happening again and this resolves it still.
  #1191  
Old 15.08.2011, 18:06
zixer92
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Default Disconnect problem

Hello. After some hours of problem free downloading i get disconnect error.

heres a complete log

http://jdownloader.org/pastebin/49583

All the suggestions u guys come with i have tried over a long period of time whenever i run into problems. Nothing helps unfortunately.
  #1192  
Old 15.08.2011, 18:59
Angelluz
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Default fileserver issues

Hi, im a premium fileserver user, my problem is that i cant download from fileserve anymore, in the jdownloader just stays in connecting and thats all :S
i can donwload the files on my browser
i already remove my account and added again
my account and password are fine (no special characters)
i already reinstall jdownloader
i already reinstall java
i try that thing with hotspot


here is my log http://jdownloader.org/pastebin/49588
  #1193  
Old 15.08.2011, 19:56
zixer92
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its a very strange problem. i experience the same thing and suddenly it downloads for abit and then stalls or disconnects.
  #1194  
Old 15.08.2011, 21:06
qwertz
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I am able to download over the Browser and the login into the account does work.
But Jdownloader shows server error all the time.
Jdownloader doesn't connect at all and seems unable to download anything.
The problem started today.

Last edited by qwertz; 15.08.2011 at 21:11.
  #1195  
Old 15.08.2011, 21:12
ShowtimeJD ShowtimeJD is offline
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Quote:
Originally Posted by qwertz View Post
I am able to download over the Browser and the login into the account does work.
But Jdownloader shows server error all the time.
It has to be a FS issue, i have a premium account, being using it for a while with 0 problems, no changes in Java or JD, but something like an hour ago it stopped working, even when i check my premium account details into JD it shows Server Error and i no longer can see i´m a premium FS user for JD.

Went to FS on the web and everything seems fine, premium account, multiple downloading...everything ok, not to JD eyes though.

Even when it finally gets to connect i can only download one file at a time, JD still can´t check with FS my account.

Since i´m also downloading from MU i´ll move the FS ones to the bottom of the list while FS clears this mess, it has to be them.

Last edited by ShowtimeJD; 15.08.2011 at 21:22.
  #1196  
Old 15.08.2011, 21:23
Rich
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Default Fileserve problem

I have a premium account and for some reason it just stopped working through jdownloader.
It still works through the internet, so I am guessing it must be a problem with jdownloader.

It just says 'connecting.....' for ages, then retries, then fails again, then 'Disconnect?' and a countdown, then the next one tries to start, just that over and over again.

Seriously annoying.

Last edited by Jiaz; 16.08.2011 at 08:50.
  #1197  
Old 15.08.2011, 22:11
ShowtimeJD ShowtimeJD is offline
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Quote:
Originally Posted by Rich View Post
I have a premium account and for some reason it just stopped working through jdownloader.
It still works through the internet, so I am guessing it must be a problem with jdownloader.

It just says 'connecting.....' for ages, then retries, then fails again, then 'Disconnect?' and a countdown, then the next one tries to start, just that over and over again.

Seriously annoying.
I do have the same problem, and finally when it connects it happens to be a non premium download because JD fails to recognise my FS premium account.

I guess we all will have to wait for a while.
  #1198  
Old 15.08.2011, 22:11
xisini
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I have been facing with same issue that you mentioned.
  #1199  
Old 15.08.2011, 22:25
ramiy
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me too, thankgod i am not the only one, i evern tried the new fileserve manager and it fails to connect when i put the user name and password.

I guess we have to wait
  #1200  
Old 15.08.2011, 22:26
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raztoki raztoki is offline
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A few fileserve premium users are having troubles. I've grabbed debug logs already about this problem, just need to wait some time to pass before rushing into things, as the last few times fileserve had issues just went away on their own. Hoster issue..
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Last edited by raztoki; 15.08.2011 at 22:40.
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