JDownloader Community - Appwork GmbH
 

Reply
 
Thread Tools Display Modes
  #1  
Old 18.05.2015, 16:30
daffdaemon daffdaemon is offline
Ultra Loader
 
Join Date: Jan 2011
Posts: 47
Default K2S connection error

I keep getting this error:
"You can not access keep2share.cc from your current network connection!"

I Contacted k2s and received this reply:
>>Recommend to contact with JD support and
>>When you restrart router or ISP change your IP address (every 24 hours)
>>our link for downloads generated just for 1 IP address
>>and if IP address change - need to update links
>>so, please make a small queue to downloads
>>for download period session
>> or update a link in k2s, but it will be a new download
>>Thank you!
>>Please let us know if you have any further questions. We're always here to >>help.

I was getting this message a couple weeks ago, then after a few restarts it seemed to resolve itself. Today it is back, and I have restarted twice and still can't get the links to regenerate.

Last edited by daffdaemon; 18.05.2015 at 16:35.
Reply With Quote
  #2  
Old 18.05.2015, 16:36
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 58,883
Default

Maybe ask their support why this happens? Maybe you have a shared IP?
__________________
JD-Dev & Server-Admin
Reply With Quote
  #3  
Old 20.06.2015, 21:26
barnacle666
Guest
 
Posts: n/a
Default

Seems to be having the same problem here. However as soon as I log in to my keep2share account in my browser and do a refresh on the account in Jdownloader it is ok. But if I restart Jdownloader the problem comes back and I have to do the same procedure again... Old code reused in update?
Reply With Quote
  #4  
Old 21.06.2015, 04:17
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 15,934
Default

It has nothing todo with our code as I see it. You login via website, JD logs in via API, both from the same IP, it should not play any influence. I do know they track accounts by IP address, so if you have unstable internet and or if you still have IP reconnection enabled, I recommend that you disable the latter as it could attribute to blocking of your account. Please also ensure you do not share you account with friends etc, it will lead to banned accounts.

raztoki
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #5  
Old 21.06.2015, 15:52
barnacle666
Guest
 
Posts: n/a
Default

None of that I'm afraid, and no account sharing. Strangely it is only Keep2share that is problematic, other accounts are functioning without problems. I seems to have been this way since some of the latest updates of Jdownloader. I have also deleted the Keep2share account and added it again with no luck. It seems that Jdownloader cannot authenticate the account by itself, it needs me to login to Keep2share.cc webpage and then if I refresh the account in Jdownloader it can authenticate. Then of course when I restart the computor I have the same problem again...
Reply With Quote
  #6  
Old 21.06.2015, 18:07
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 58,883
Default

What status does the account show when it fails in JDownloader?
Do you have to enter a captcha for login?
__________________
JD-Dev & Server-Admin
Reply With Quote
  #7  
Old 22.06.2015, 07:52
barnacle666
Guest
 
Posts: n/a
Default

The status diplayed in account mamanger is: "You cannot access keep2share.cc from your current network connection!". The download traffic left is doing a countdown from 4 min with information Temp. disabled. The expire date dispalys a ~. The item to be downloaded first diplays a countdown from 39 seconds, after the 39 seconds it diplays a countdown from 4min 59sec. If I try to force download nothing happens. (Then if i log in to keep2share in my browser and refresh the account the download starts, but this I have expanded on above)
Reply With Quote
  #8  
Old 22.06.2015, 11:52
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 58,883
Default

Contact k2s support about this. Maybe you enabled some security feature (ip whitelist) ?
__________________
JD-Dev & Server-Admin
Reply With Quote
  #9  
Old 22.06.2015, 12:52
barnacle666
Guest
 
Posts: n/a
Default

Answer for the support:

"Go to Settings.Plugins and search for keep2share
and disable use of api.

It seems k2s limited number of ip's for the api which causes this issue. We will get in contact with their support about this."

Seems also to have done the trick! Thanks for all help.
Reply With Quote
  #10  
Old 22.06.2015, 13:04
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 58,883
Default

Thanks for the feedback!
__________________
JD-Dev & Server-Admin
Reply With Quote
  #11  
Old 28.01.2016, 14:42
aiken
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by daffdaemon View Post
I keep getting this error:
"You can not access keep2share.cc from your current network connection!"

I Contacted k2s and received this reply:
>>Recommend to contact with JD support and
>>When you restrart router or ISP change your IP address (every 24 hours)
>>our link for downloads generated just for 1 IP address
>>and if IP address change - need to update links
>>so, please make a small queue to downloads
>>for download period session
>> or update a link in k2s, but it will be a new download
>>Thank you!
>>Please let us know if you have any further questions. We're always here to >>help.

I was getting this message a couple weeks ago, then after a few restarts it seemed to resolve itself. Today it is back, and I have restarted twice and still can't get the links to regenerate.


Can I ask how do you contacted k2s? They deleted probably for the same reason.
Reply With Quote
  #12  
Old 29.01.2016, 00:30
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 15,934
Default

@aiken

I believe we contact either via email support@ or IM which I wont be giving out.

raztoki
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #13  
Old 27.08.2016, 02:37
el80ne el80ne is offline
Baby Loader
 
Join Date: Sep 2013
Posts: 6
Thumbs down

Quote:
Originally Posted by raztoki View Post
@aiken

I believe we contact either via email support@ or IM which I wont be giving out.

raztoki
Seems I've been having this problem now too over the last few days.

error.log:You can not access keep2share.cc from your current network connection!
error.log:24|Log.L.log 8/26/16 4:55:11 PM - INFO [ org.appwork.utils.swing.dialog.AbstractDialog(displayDialog) ] -> Display Dialog: dialog_Message_Result_of_the_Account_Verification___You_c an_not_access_keep2share_cc_from_your_current_network_connection_

Even though I can hit the site and log in just fine so the problem isn't my network connection. Is there any way to dump the raw network logs of the account manager trying to log in and getting rejected?
Reply With Quote
  #14  
Old 27.08.2016, 03:59
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 15,934
Default

they block API access from different subnets, login in browser and then api should work.

else goto plugin settings and disable api use within k2s settings.

logs, you can enable debug mode in advanced if you would like to see all requests, https://support.jdownloader.org/Know...d-session-logs

raztoki
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #15  
Old 27.08.2016, 05:25
el80ne el80ne is offline
Baby Loader
 
Join Date: Sep 2013
Posts: 6
Default weirdness

Thanks for prompt reply. Couple things.

Quote:
Originally Posted by raztoki View Post
they block API access from different subnets, login in browser and then api should work.
But it doesn't. Like I mentioned in the previous post, I can hit the site fine with a browser. But it's throwing back 403 and 73 when jd2 tries to access its api:

[jd.plugins.hoster.K2SApi(readConnection)] -> {"message":"No allow from this network","status":"error","code":403,"errorCode":73}
[jd.plugins.hoster.K2SApi(handleErrors)] -> RevisionInfo: Keep2ShareCc=34706, K2SApi=34693
[jd.plugins.hoster.K2SApi(handleErrors)] -> ERROR :: You can not access keep2share.cc from your current network connection!
[] -> jd.plugins.PluginException: You can not access keep2share.cc from your current network connection!->ERROR_FATAL|Value:-1

So that rules out ISP interference since jd2 is making its requests on the identical SSL port 443 as my browser right? I emailed k2s support with my logs, they're the likely culprit.

Quote:
else goto plugin settings and disable api use within k2s settings.
So I tried to do this and the entry for keep2share.cc in plugins is missing completely. Is my install hosed? I manually entered it and the favicon for the site comes up left of the entry cell like all the other plugins, but missing are the plugin options. This is the first time I've noticed its total absence from plugins. I remember it previously.
Reply With Quote
  #16  
Old 27.08.2016, 06:52
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 15,934
Default

try closing jd, delete tmp/ and restart jdownloader
this will recreate plugin cache

raztoki
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #17  
Old 29.08.2016, 09:47
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 58,883
Default

You should contact k2s support and ask for help on *No allow from this network* We cannot do anything against this
__________________
JD-Dev & Server-Admin
Reply With Quote
  #18  
Old 31.08.2016, 15:34
emilio530 emilio530 is offline
Bandwidth Beast
 
Join Date: Oct 2011
Location: Caracas
Posts: 148
Default

Hi, i'm having a theme with this hoster lately. I couldn't say this applies only to k2s, but it's happening only with this hoster in my JD. I put this in connection issues as i think there is something with that.

I have a lot of links with message "no access to this file!" (in spanish, "no hay acceso a este archivo!"). I'm thinking is something related to cloudflare, but i would like you to check it.

This is my log id: jdlog://0086281887641

Thanks!

:D
Reply With Quote
  #19  
Old 31.08.2016, 15:42
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 58,883
Default

Log is clean, no k2s activity. Please create new one
__________________
JD-Dev & Server-Admin
Reply With Quote
  #20  
Old 31.08.2016, 23:58
emilio530 emilio530 is offline
Bandwidth Beast
 
Join Date: Oct 2011
Location: Caracas
Posts: 148
Default

Hi, i hope this helps

30.08.16 08.22.20 <--> 30.08.16 17.57.01 jdlog://8427281887641/

Thanks!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 10:00.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.