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  #1  
Old 06.12.2017, 02:41
Tormanoid Tormanoid is offline
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Question LinkGrabber detects all links as "offline"

Before this issue, the LinkGrabber was able to pick up videos in different resolutions, with m4a or aac audio, subtitles and thumbnails. Perfectly normal.

However, after JD2 got automatically updated a month ago (approximately, can't remember exactly when), LinkGrabber just detected every link as "offline". So now when I copy some URL to the clipboard, all I get is this (screenshot also attached):

I thought updating would fix the problem. I already got the latest version at the time of this post, but the issue persists.

Also, all the videos I tried to download ARE NOT age-restricted and they play normally on different browsers.

Any idea how to fix this?

REQUESTED LOG

06.12.17 16.14.47 <--> 06.12.17 16.20.25 jdlog://8998024015941/
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File Type: png screenshot.png (101.7 KB, 0 views)

Last edited by Jiaz; 07.12.2017 at 10:56. Reason: added log
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  #2  
Old 06.12.2017, 03:49
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raztoki raztoki is offline
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works fine here,

provide the log behind the failed session
https://support.jdownloader.org/Know...d-session-logs
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Last edited by Jiaz; 07.12.2017 at 10:57.
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  #3  
Old 06.12.2017, 12:49
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Jiaz Jiaz is offline
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Please create a debug log. Settings-Advanced Settings, search for debug and enable log debug. Then restart JDownloader and reproduce the issue and create log, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here
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  #4  
Old 06.12.2017, 21:24
Tormanoid Tormanoid is offline
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Thanks both for replying.

Quote:
Originally Posted by Jiaz View Post
Please create a debug log. Settings-Advanced Settings, search for debug and enable log debug. Then restart JDownloader and reproduce the issue and create log, see **External links are only visible to Support Staff**...
and post shown logID here
Done. Here it is:

06.12.17 16.14.47 <--> 06.12.17 16.20.25 jdlog://8998024015941/
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  #5  
Old 07.12.2017, 10:56
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Jiaz Jiaz is offline
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Your JDownloader installation is broken/got damaged
java.lang.NoClassDefFoundError: jd/plugins/decrypter/....
Close JDownloader and delete Core.jar file and the folders update and tmp
Start JDownloader again and it will update itself to latest available version and should run fine again
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  #6  
Old 08.12.2017, 22:34
Tormanoid Tormanoid is offline
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I've just did it and it's working now.

Thank you so much!
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  #7  
Old 15.12.2017, 20:02
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Jiaz Jiaz is offline
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Thanks for the feedback!
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